Admin Asst I – DC Merchandise Control

The TJX Companies, Inc.; Worcester (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail industry is seeking an Admin Assistant I for their Merchandise Control team. This role involves performing clerical duties, managing communications, and supporting the Merchandise Department. Ideal candidates will have strong organizational skills, a high school diploma, and relevant experience in administrative roles.

Benefits

Associate discounts

Employee Assistance Program

401(k) with employer contributions

Qualifications

• 1-2 years secretarial/clerical experience required.
• Ability to work independently and maintain confidentiality.

Responsibilities

• Perform clerical duties for the Merchandise Department.
• Answer and direct calls to appropriate personnel.
• Create and distribute AD Updates to building management.

Skills

Communication

Organizational skills

Prioritization

PC skills

Education

High School Diploma or equivalent

Computer-related certification or diploma

Tools

Lotus Notes

Excel

Word

Job description

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Job Overview

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

D/C Merchandise Control Assistant

Job Summary

Responsible for performing clerical duties for the Merchandise Department. Receives and distributes all AD information to the entire building. Answers all telephone calls and conveys messages to appropriate personnel. Performs word processing, filing, and copying.

Key Responsibilities

• Answers and directs all calls to appropriate Merchandise Controllers and Managers.
• Problem solves questions from Home Office.
• Receives all Ad information from Home Office and creates, maintains, and distributes AD Updates to building management.
• Monitors IMSP Priority List to ensure all keytrols are entered into the SCAN system.
• Logs and tracks all Locator Problem Reports (LPRs) received from Home Office and updates status.
• Monitors re-ticketing process with the financial control department.
• Sends Lotus Notes pictures and information of samples to Planning from Merchandise Controllers.
• Creates weekly reports for Merchandise Control Managers.
• Prepares memos and forms for the Merchandising team.
• Distributes memos and phone listings from Home Office.
• Assists controllers on the floor with samples and damages.
• Updates and distributes weekly Return to Vendor (RTV) status reports.
• Orders supplies needed for the department.
• Creates memos, reports, and forms for the operations team.
• Provides coverage for operator switchboard during emergencies and absences.
• Participates in special projects as assigned.

Minimum Qualifications

• High School Diploma or equivalent experience
• Computer-related certification or diploma
• Strong PC skills including Lotus Notes, Lotus 123, Excel, Word
• Excellent communication, organizational, and prioritization skills
• Ability to work independently and maintain confidentiality
• 1-2 years secretarial/clerical experience

Preferred Jobs Experience

Warehouse clerical or lead position, Receptionist, Administrative Assistant

Benefits

Includes associate discounts, Employee Assistance Program, smoking cessation support, bereavement leave, 401(k) with employer contributions, credit union, cell phone discounts, and eligibility for additional benefits based on service or hours worked.

Additional Information

Position located at 135 Goddard Memorial Drive, Worcester, MA. Starting pay rate of $18.00/hour, with actual pay based on skills and experience.