Admin Asst

Elwyn; Media (Delaware County); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

PTO

Medical benefits

On-demand pay

On-the-job training

Tuition reimbursement

Career advancement

Flexible schedules

Retirement plan

Job summary

Elwyn is seeking a General Admin Assistant to provide clerical support, coordinate meetings, and ensure efficient operations. The role requires collaboration with executives, staff, and external partners, with emphasis on accuracy, organization, and timely communication.

The position offers standard benefits and a structured training path in a mission-driven nonprofit environment. The ideal candidate will have an associate degree, two years of admin experience, and strong MS Office skills,

Qualifications

• Associate degree or specialized administrative/office training preferred.
• Two (2) years’ experience in an administrative setting required.
• Experience with Microsoft Visio for diagrams, org charts, process flow charts preferred.
• Experience using quality improvement tools; control charts, histograms, and run charts preferred.
• Excellent customer interaction, collaboration, presentation, and written and verbal communication skills.
• Demonstrated ability to work in a fast-paced environment and manage multiple priorities.
• Must possess a current, valid driver’s license in the state of residence.

Responsibilities

• Provide a welcoming environment, including greeting visitors and staff.
• Receive and direct all incoming calls professionally and courteously.
• Answer questions and direct to appropriate person as needed.
• Engage actively with internal and external customers to understand needs.
• Open and sort all incoming mail.
• Create/update various types of correspondence and letters.
• File documents and maintain filing system.
• Arrange meetings, book rooms and order refreshments as needed.
• Take notes during meetings and provide minutes as needed.
• Maintain spreadsheets and databases, including personnel data.
• Order and maintain office supplies for the department.
• Coordinate with IT service desk on technology issues.
• Perform other duties as assigned.

Skills

Microsoft Office

Visio

EHR/EMR systems

Quality improvement tools

Team collaboration

Attention to detail

Time management

Communication skills

Problem solving

Customer service

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

Associate degree in administrative/office work

Tools

Visio

EHR/EMR systems

Electronic billing systems

Microsoft Office suite

Job description

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger.

Job Description

Shift Details

Mon-Fri 8a-4p

Pay Rate

$21.32/hr

The General Admin Assistant provides support to the Exec/VP/Dept. Tasks for the Administrative Assistant include but are not limited to providing clerical support, performing general administrative functions, and coordinating office meetings and operations to secure efficiency and compliance to program and organizational standards.

Duties And Responsibilities

• Provide a welcoming environment, including but not limited to, answering all calls professionally, and timely, greeting each visitor and staff member with openness
• Receive and direct all incoming calls in a patient, professional and courteous manner
• Answer questions efficiently and direct or transfer to appropriate person as needed
• Engage actively with internal and external customers to best understand their needs and requests
• Report any repairs or maintenance issues to supervisor and submit work orders for building maintenance and repairs through the online work order system
• Open and sort all incoming mail
• Create/complete various types of correspondence as required, including but not limited to reminder letters, discharge letters, medical and/or school records requests
• File documents, both paper and electronic, using established office practices and maintain filing system
• Maintain updated email distribution lists to ensure delivery of email communications to appropriate parties
• Arrange meetings by scheduling appropriate meeting times, booking rooms, and ordering refreshments as needed
• Take notes during meetings and provide minutes as needed
• Create/update spreadsheets, records and databases, including but not limited to, personnel, and other data as required
• Order and maintain office supplies for the department
• Contact Information Technology (IT) service desk on behalf of staff and center, to address any technological issues, including but not limited to telephones, computers, networking, multifunction printers, etc.
• Perform other duties as assigned

Qualifications, Education & Experience

• Associate Degree or specialized training in administrative/office work preferred
• Two (2) years’ experience in an administrative setting required, experience in a corporate/administrative setting preferred
• Experience with Microsoft Visio for drawing diagrams, org charts, process flow charts preferred. Also, experience using quality improvement tools; control charts, histograms, and run charts preferred
• Demonstrated ability to work effectively as part of a team
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrate the ability to recommend decisions in cooperation with the direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills and strong organizational skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook; Elwyn electronic health records system, electronic billing systems and Microsoft PowerPoint
• Experience using Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
• Must possess a current, valid driver’s license in the state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record, in accordance with Elwyn’s Vehicle Operation and Driver’s Code Policy 905. For individuals licensed for more than two (2) years, the driving record will be reviewed for acceptability based on the past three (3) years. Additionally, employees required to drive as part of their job may need to successfully complete and pass an Elwyn Road Test before being authorized to drive.

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer.

Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal