Assistant Program Administrator

Elwyn; Santa Clarita (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision benefits

Earned Wage Access/On-Demand Pay

On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities

Flexible schedules

Retirement Savings Plan

Job summary

Elwyn in Santa Clarita seeks an Assistant Program Administrator to support the Program Administrator with oversight of an EBSH home and case management. The role is a mandated reporter and ensures compliance with Title 17/22 and internal policies.

Responsibilities include coordinating admissions, supervising staff, documenting care, and coordinating services with clinical and administrative teams to deliver quality support for residents.

Qualifications

• Must hold RBT or LPT or QBMP certification.
• Adult Residential Administrator Certificate required.
• Strong leadership and communication skills.
• Experience in residential/health human services preferred.
• Ability to obtain DOJ/FBI clearance and health screening.

Responsibilities

• Coordinate program activities with the Administrator, Regional Center and DDS.
• Oversee staff and ensure adherence to policies and regulatory requirements.
• Manage documentation, plans, and service delivery per ISP/IPP.
• Provide training and coaching to staff on shifts.
• Ensure safety, medication administration per protocols, and incident reporting.
• Support budgeting, vendor coordination, and survey readiness.

Skills

Leadership

Communication

Time management

Microsoft Office

EHR/EMR familiarity

Driver's license

Education

RBT or LPT or QBMP certification

Adult Residential Administrator Certificate

Tools

Microsoft Office

EHR/EMR systems

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

Elwyn seeks an Assistant Program Administrator to assist the Program Administrator in the overall administrative and supervisory responsibility and case management coordination. This position has oversight while on duty for an EBSH home. This role is a "Mandated Reporter" (SOC 341), responsible for ensuring that any suspicion of or knowledge of suspected abuse is reported in accordance with the law and program policies.

Essential Functions

• Assist in the coordination of the program with the Program Administrator, the Regional Center and the DDS
• Assist in the coordination of admissions, intake, discharge plans in conjunction with teams Ensure quality patient care
• Oversees staff including licensing individuals and responsible for leading the direct care staff in completing tasks within the home and ensures adherence to all Elwyn NC Policies and Procedures, standards of care and all regulatory requirements
• Oversight, implementation and coordination of consumers' program plans and activities
• Provide coaching and training to individuals assigned to their shift and in the absence of the Administrator
• Ensure consumers receive necessary services and supports according to the ISP and IPP, including medication assistance in accordance with Title 17 and Title 22
• Ensure overall documentation compliance, including Record of Cash Resources, Record of Personal Property, Medication Record, Emergency Contact Information, Unusual Incident/Injury reports, Physician's Report (LIC 405, LIC 621, LIC 622, LIC 624, LIC 602)
• Coordination of consultative services for consumers in areas such as BCBA, nursing, nutrition, physical therapy, and occupational therapy according to the needs of the residents
• Participate in program planning and case management Assist the Administrator in budgeting oversight of weekly petty cash
• Ensure survey compliance and writing and implementing plans of correction as needed
• Ensure compliance with physical site issues regarding health and safety
• Evaluate and makes recommendations for vendor selection and purchasing of goods and services
• Serve as the vendor point of contact and participate in vendor management activities (consultants, etc) as directed by the Program Administrator
• Ensure all staff understand and follow house rules, mandated reporting requirements and consumer rights
• Complete DDS/ROP DSP trainings and certifications as required, current First Aid, CPR, required orientations, minimum required continuing education trainings including Pro-ACT and Ukeru, minimum required continuing education trainings
• Maintain communication with Administrator, Regional Director, families, regional center, etc. with matters of importance in the home
• Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency-trained protocols
• Maintain current state-mandated training and certifications including CPR, First Aid, RBT or LBT and ARF certifications

Qualifications, Education and Experience

• Must be a Registered Behavioral Technician, License Psychiatric Technician, or qualify as a Qualified Behavioral Modification Professional
• Ability to complete all trainings as required by applicable regulations, including, but not limited to, DSP1 and DSP2
• Must be 18 years or older with two years of experience working in a residential setting and/or in a managerial capacity for a program serving persons with developmental disabilities and behavior support needs
• Must hold valid Adult Residential Administrator Certificate
• Leadership experience in the health or human services field required
• Must hold valid (current within one year of date of hire) or else complete a DOJ and FBI fingerprint and criminal clearance and a health screening including a TB test
• Strong interpersonal, communication, leadership skills
• Non-profit human service experience highly preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must be able to perform CPR and crisis intervention using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• (Experience using/knowledge of) Electronic Health Record (EHR) / Electronic Medical Record (EMR)
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal