Admin Assistant - Intermediate

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 52,000; Full time

Job summary

UPMC Passavant is seeking a detail-oriented Administrative Assistant Intermediate to support the Orthopaedic team at UPMC Passavant McCandless, PA. The role handles patient check-ins, appointment scheduling, referrals, prior authorizations, and primary referral contact for the Dr.

Schmidt, with a Monday-Wednesday-Friday schedule and occasional Thursday travel. Ideal candidates will have strong organizational, communication, and customer service skills to thrive in a fast-paced healthcare

Qualifications

• Strong organizational, communication, and customer service skills.
• Three years experience in an administrative support role.
• Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software
• Ability to use applicable MS Suite products
• Working knowledge of business processes and procedures
• Knowledge of basic accounting and financial principles and functions
• Ability to analyze data and use basic reasoning skills

Responsibilities

• Under general direction, provides varied administrative support to a department or group of professionals.
• May make travel arrangements.
• Maintains various accounting and budgetary records (i.e., completes expense reports).
• Collects, compiles, and analyzes moderately complex data and information. Composes straightforward written descriptions of results. Researches, drafts, and/or abstracts reports (i.e., conduct initial research to gather information for Supervisor regarding topic of interest).
• May also perform all responsibilities of an Administrative Assistant - Associate:Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.Orders office supplies and maintains office equipment.Answers, screens, and routes incoming calls and messages. Responds to routine questionsGreets, screens, and directs visitors to appropriate staff member.
• Reviews administrative procedures and interprets them for employees.
• Maintains supervisor's calendar (i.e., proactively schedules meetings on supervisor's behalf, makes recommendations for large meeting venues and catering, takes leadership role to ensure meetings flow smoothly).
• Assists supervisor and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing).
• Composes routine, general, and unique/independent correspondence (i.e., sends more than standard emails, begins to modify content of email on behalf of department head, reads and answers correspondence).
• High school diploma or equivalent
• Three years experience in an administrative support role
• Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software
• Ability to use applicable MS Suite products
• Working knowledge of business processes and procedures
• Knowledge of basic accounting and financial principles and functions
• Ability to analyze data and use basic reasoning skills

Skills

Organizational skills

Communication skills

Customer service

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office (Microsoft Office)

Job description

UPMC Passavant is seeking a detail-oriented Administrative Assistant Intermediate to support our Orthopaedic team at UPMC Passavant McCandless, 9104 Babcock Blvd., Medical T Building, 5th Floor, Pittsburgh, PA 15237. This position works Monday, Tuesday, Wednesday, and Friday from 7:30 a.m. to 4:00 p.m. and Thursdays from 7:00 a.m. to 5:00 p.m., with weekly travel every Thursday to Advanced Orthopaedics in Washington, PA. In this role, you will serve as a key member of the clinic team by checking out patients, scheduling appointments, coordinating referrals, obtaining prior authorizations for surgical and radiology procedures, and acting as the primary referral contact for Dr. Schmidt. The ideal candidate will possess strong organizational, communication, and customer service skills, with the ability to thrive in a fast-paced healthcare environment while providing exceptional support to patients, providers, and referring offices.

Responsibilities

• Under general direction, provides varied administrative support to a department or group of professionals.
• May make travel arrangements.
• Maintains various accounting and budgetary records (i.e., completes expense reports).
• Collects, compiles, and analyzes moderately complex data and information. Composes straightforward written descriptions of results. Researches, drafts, and/or abstracts reports (i.e., conduct initial research to gather information for Supervisor regarding topic of interest).
• May also perform all responsibilities of an Administrative Assistant - Associate:Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.Orders office supplies and maintains office equipment.Answers, screens, and routes incoming calls and messages. Responds to routine questionsGreets, screens, and directs visitors to appropriate staff member.
• Reviews administrative procedures and interprets them for employees.
• Maintains supervisor's calendar (i.e., proactively schedules meetings on supervisor's behalf, makes recommendations for large meeting venues and catering, takes leadership role to ensure meetings flow smoothly).
• Assists supervisor and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing).
• Composes routine, general, and unique/independent correspondence (i.e., sends more than standard emails, begins to modify content of email on behalf of department head, reads and answers correspondence).
• High school diploma or equivalent
• Three years experience in an administrative support role
• Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software
• Ability to use applicable MS Suite products
• Working knowledge of business processes and procedures
• Knowledge of basic accounting and financial principles and functions
• Ability to analyze data and use basic reasoning skills

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran