Adjuster-TFS

Sedgwick; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Sedgwick is seeking an Adjuster-TFS to handle losses and claims for property and casualty insurers. The role involves examining policies, interviewing claimants, inspecting property, estimating costs, and negotiating settlements.

Bachelor’s degree preferred; state adjuster license required; IIA-AIC designation pursued within 12–18 months. Strong communication and customer service skills are essential.

Qualifications

• Strong oral and written communication
• Demonstrated commitment to timely reporting
• PC literate, including Microsoft Office products
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment

Responsibilities

• Examine insurance policies and records to determine coverage.
• Interview claimants and witnesses by phone or correspondence.
• Consult police and hospital records; inspect property to assess liability.
• Estimate cost of repair, replacement, or compensation.
• Prepare findings and negotiate settlements with claimants.
• Recommend litigation when settlements cannot be negotiated.
• Attend litigation hearings and revise case reserves.
• Assist in loss experience reporting and rate calculations.

Skills

Strong communication

Customer service

Attention to detail

Time management

Teamwork

Independent work

Education

Bachelor’s degree preferred

IA-AIC designation within 12–18 months

Tools

Microsoft Office

Job description

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Adjuster-TFS

PRIMARY PURPOSE

To handle losses and claims for property and casualty insurers.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company’s liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor’s degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.

Experience

None.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.