Addiction Technician

Health Solutions West; Colorado; Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking Addiction Technicians to join their team in providing essential support to clients in Withdrawal Management and Residential programs. This role involves working closely with individuals facing mental health and substance abuse challenges, advocating for their needs, and ensuring their safety during detoxification. The ideal candidates will possess strong communication skills, a commitment to client care, and the ability to work in a dynamic environment. Join a dedicated team that values wellness and recovery, and make a meaningful impact in the lives of those you serve.

Qualifications

• Preferred experience in a human services-related field.
• Ability to work irregular hours including weekends and holidays.

Responsibilities

• Support individuals facing mental health and substance abuse challenges.
• Engage clients in withdrawal-specific therapy and monitor during detoxification.

Skills

CPR/BLS Certification

Verbal De-Escalation Certification

Organizational skills

Problem-solving skills

Communication skills

EHR documentation

Interpersonal skills

Counseling skills

Education

Certified Addiction Counselor Certification (CAC)

Valid Colorado Driver’s License

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

EHR software

Job description

Remote Work:

This position is eligible to work remotely as approved by management.

Position Qualifications

Certified Addiction Counselor Certification (CAC) and previous experience in a human services-related field are preferred. Must have a valid Colorado Driver’s License. Requires ability to work irregular hours and shifts, including days, swings, graveyard shifts, weekends, and holidays. Lived experience with mental health and/or substance use conditions is desired.

Job Purpose

Addiction Technicians work with clients in Withdrawal Management and/or Residential programs, providing milieu management. As part of a multidisciplinary team, they support individuals facing mental health, substance abuse challenges, and withdrawal management. They serve as client advocates, provide mentoring and education, and model wellness and recovery. The role involves working directly with adults and their families, engaging clients in withdrawal-specific therapy, and monitoring clients during detoxification or withdrawal to ensure physical stability within the facility.

Knowledge, Skills & Abilities

• CPR/BLS Certification for Healthcare Providers prior to independent patient care.
• Verbal De-Escalation Certification prior to independent patient care; training for certification will be provided.
• Organizational and creative problem-solving skills.
• Knowledge of and ability to apply de-escalation techniques.
• Ability to observe, report, and document clients' recovery in electronic health records (EHR).
• Clear and concise communication skills, both oral and written.
• Ability to utilize supervision for professional development.
• Initiative and ability to work independently or as part of a treatment team.
• Commitment to the mission and goals of MSH/WSH.
• Effective interpersonal and communication skills for working with internal and external stakeholders.
• Working knowledge of Windows applications including Microsoft Word, Excel, Outlook, and Internet.
• Proficiency in electronic health record (EHR) software.
• Ability to operate standard office equipment.
• Strong organizational skills to manage workload in a dynamic environment.
• Knowledge of AA/NA is helpful.
• High emotional maturity and professionalism in challenging situations.
• Basic counseling skills: active listening, empathy, and appropriate response.
• Ability to perform during nighttime hours if required.

Working Conditions and Physical Demands

Occasionally lift/move up to 25 pounds. Frequently walk, sit, stand, or kneel; occasionally climb, balance, or stoop. Ability to sit for extended periods at a computer. Travel between Mind Springs sites may be required. Exposure to stressful situations involving distressed or intoxicated individuals, potential communicable diseases, and moderate noise levels. Reasonable accommodations will be provided for individuals with disabilities.