Added - 2 days ago Enterprise MS365 Architect & Service Delivery Manager IT Administration/Engi[...]

Luna Data Solutions, Inc.; Austin (TX); Hybrid; USD 150.000 - 210.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Competitive compensation

Zusammenfassung

Luna Data Solutions, Inc. in Austin, TX seeks an Enterprise Microsoft 365 Architect & Service Delivery Manager to govern and optimize all 365 workloads.

You will lead a five-person service delivery team, drive modernization, and ensure secure cloud operations with strong stakeholder collaboration. The role requires deep knowledge of Entra ID, Purview, Defender, and collaboration tools, with a focus on identity security and licensing optimization.

Qualifikationen

• 8+ years of experience in enterprise IT infrastructure.

Aufgaben

• Lead Enterprise Architecture & workload governance for Microsoft 365.
• Manage a Microsoft 365 service delivery team and operational SOPs.
• Govern identity, security, and compliance using Entra ID, Purview, and Defender.
• Oversee vendor relationships and license portfolio for cost efficiency.

Kenntnisse

Leadership

Communication

Strategic thinking

Vendor management

Ausbildung

Bachelor’s degree in IT or related field

Tools

Entra ID

Microsoft Purview

Microsoft Defender

Teams

SharePoint Online

OneDrive for Business

Microsoft 365 Copilot

Jobbeschreibung

Accessibility Screen-Reader Guide, Feedback, and Issue Reporting | New window Added - 06/15/26 Enterprise MS365 Architect & Service Delivery Manager IT Administration/Engineer Austin , Texas | Contract

Related IT Administration/Engineer Jobs

Cloud Specialist Jackson , Mississippi Data Architect Fort Wayne , Indiana View all jobs in this category

Job Description

We are looking for an Enterprise Microsoft 365 Architect & Service Delivery Manager. This individual is responsible for governing, architecting, and optimizing all Microsoft 365 workloads across the organization. This role provides strategic technical leadership, oversees a high-performing service delivery team, ensures secure and compliant cloud operations, and partners closely with internal and external stakeholders to advance the digital workplace.

Key Responsibilities
1. Enterprise Architecture & Workload Governance

• Lead Solution Architecture: Govern and direct all enterprise Microsoft 365 workloads, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Viva, Microsoft Defender, Microsoft Purview, Entra ID, Power Platform, and Microsoft 365 Copilot.
• Strategic Roadmapping: Advise leadership on cloud strategy, emerging technologies, and industry trends to drive continuous modernization.
• Architectural Alignment: Collaborate with agency and Data Center Services (DCS) architects to design scalable solutions and ensure alignment with enterprise IT standards and integration patterns.

2. Team Leadership & Service Delivery

• Team Management: Lead, mentor, and manage a five-member Microsoft 365 service delivery team, fostering a collaborative, agile, and high-performance culture.
• Operational Excellence: Establish, formalize, and continuously improve operational guidelines, lifecycle management processes, support workflows, and SOPs.
• Support Oversight: Manage service ticket queues as appropriate, ensuring timely resolution of Tier 3 escalations and participating in on-call rotations to maintain system availability.

3. Security, Identity, & Compliance Governance

• Identity Architecture: Design and govern identity and access frameworks using Entra ID, PIM, Conditional Access, SSO, and OAuth Cloud App Security.
• Security & Compliance Solutions: Deploy and manage security and compliance controls using Microsoft Purview (DLP, Information Protection, retention) and Microsoft Defender.
• Security Alignment: Implement directory services security policies, patching schedules, and standards in coordination with Security and the Information Security service provider.
• Continuous Improvement: Conduct proactive threat and risk assessments, applying best-practice remediations informed by Microsoft on-demand and DART assessments.
• External Collaboration: Define, configure, and audit secure external sharing and guest access frameworks within the M365 tenant.

4. Vendor Management, Collaboration, & Licensing

• Vendor & Partner Management: Oversee relationships with external service providers, managing escalations and coordinating directly with Microsoft or partner support teams as needed.
• License Portfolio Management: Optimize the agency’s Microsoft 365 licensing strategy, ensuring compliance, cost efficiency, and alignment with business needs.
• Cross?Functional Collaboration: Work closely with the Applications Tower and other infrastructure teams to design, implement, and govern application changes, upgrades, and tenant integrations.

Required Qualifications:

• 8+ years of experience in enterprise IT infrastructure.
• 5+ years of hands?on experience designing, governing, and maintaining enterprise?scale Microsoft 365 environments.
• Proven experience leading or supervising technical service delivery teams.

Technical Expertise:

• Deep technical knowledge of the Microsoft 365 ecosystem, with emphasis on:
  • Entra ID (PIM, Conditional Access)
  • Microsoft Purview (DLP, Information Protection)
  • Microsoft Defender security suite
• Hands?on experience with modern collaboration platforms (Teams, SharePoint Online, OneDrive) and AI?driven tools (Microsoft 365 Copilot).
• Strong understanding of directory services, patching frameworks, and Zero Trust architecture.

Soft Skills:

• Exceptional communication and consulting abilities, with the skill to translate complex technical concepts for non?technical audiences.
• Strong collaborative mindset with demonstrated success working across vendor partners, internal security teams, and diverse business units.

What We Offer:

• Competitive compensation and benefits including health, dental, vision, life and accident insurance, disability insurance and more!
• Great work-life balance

This is a long-term contract opportunity in Austin, TX and no sponsorship can be provided.Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A 7-year background check is required for this role.