ADC Trainer: Elevate Donor Experience & Team Training

Goodwill Industries Of Gr. Cleveland & East Central Ohio; North Canton (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Goodwill Industries Of Gr. Cleveland & East Central Ohio seeks an Attended Donation Center Trainer to oversee and train staff at donation centers. Responsibilities include ensuring a welcoming experience for donors, maintaining accurate donation records, and conducting staff training. Ideal candidates will exhibit strong team leadership, a positive demeanor, and effective communication skills. This is an essential role in ensuring the integrity of donor counts and the overall operation of the centers.

Qualifications

• Ability to develop and maintain effective working relationships.
• Positive attitude and neat appearance required.
• Independent decision-making skills.

Responsibilities

• Train ADC team members on site.
• Ensure quality donor interactions.
• Conduct regular site inspections and training.

Skills

Team leadership

Customer service

Problem-solving

Effective communication

Basic mathematics

Computer applications

Job description

Goodwill Industries Of Gr. Cleveland & East Central Ohio seeks an Attended Donation Center Trainer to oversee and train staff at donation centers. Responsibilities include ensuring a welcoming experience for donors, maintaining accurate donation records, and conducting staff training. Ideal candidates will exhibit strong team leadership, a positive demeanor, and effective communication skills. This is an essential role in ensuring the integrity of donor counts and the overall operation of the centers.