ADC Attendant (3505)

Goodwill South Florida; Miami (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

The Goodwill South Florida is seeking an ADC Attendant at the Attended Donation Center-North-ADCNO in Miami to greet donors, assist with unloading donations, and guide them through receipts and forms.

The role requires excellent customer service, ability to work flexible weekends, and travel within the region. Training new staff and maintaining clean donation areas are part of duties.

Qualifications

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Excellent customer service skills.

Responsibilities

• Greet donors upon arrival at the attended donation center.
• Unload or assist the donor in unloading donations from the donor’s vehicle.
• Offer donation receipts to donors and assist donors in completing the form.
• Thank the donor for the donation.
• Sort donations in a 3-sider or hamper according to the item category.
• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.
• Clean the interior and surrounding exterior area of the donation center.
• Complete the donor log, electrical, and other forms as required.
• Train new ADC attendants on donation center responsibilities.
• Must be able to work a flexible schedule, including weekends and travel to different locations within the region.
• All other duties as assigned by the supervisor.

Skills

Customer service

Interpersonal skills

Education

Less than high school or up to 1 month experience

Job description

Job DetailsJob Location: Attended Donation Center-North-ADCNO - Miami, FL 33014Position Type: Full TimeEducation Level: High SchoolSalary Range: $14.00 - $14.00 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: Retail

Summary

ADC attendant is responsible for accepting and sorting donations from the public.

Duties and Responsibilities

• Greet donors upon arrival at the attended donation center.
• Unload or assist the donor in unloading donations from the donor’s vehicle.
• Offer donation receipts to donors and assist donors in completing the form.
• Thank the donor for the donation.
• Sort donations in a 3-sider or hamper according to the item category.
• Notify the office of ADC status, trash, oversized items, donors, and needed repairs daily.
• Clean the interior and surrounding exterior area of the donation center.
• Complete the donor log, electrical, and other forms as required.
• Train new ADC attendants on donation center responsibilities.
• Must be able to work a flexible schedule, including weekends and travel to different locations within the region.
• All other duties as assigned by the supervisor.

QualificationsEducation and Experience:

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Excellent customer service skills.

Competencies

• Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Safety and Security- Observe safety and security procedures; Report potentially unsafe conditions; Use materials properly.
• Attendance/Punctuality - Is consistently punctual and at work on time.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.

Physical Demands—The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The noise level is usually moderate. Outdoor weather conditions range from 40 to 100 degrees. Must be able to work in wet, humid, or hot conditions, depending on the weather