ADAS Support Technician: High-Impact Vehicle Diagnostics

Mobile Auto Solutions (2021), Inc; Sidney (OH); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

6 paid holidays

Medical, Prescription, Dental & Vision

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety eyewear provided

Uniform stipend

Daily Pay option

Job summary

Mobile Auto Solutions (2021), Inc seeks an ADAS Customer Support Technician to perform remote vehicle scanning, programming, and calibrations for collision shops. This in-person role requires strong technical proficiency and exceptional customer service to ensure accurate calibrations and high satisfaction.

You will access OEM tools, document work, and collaborate with fellow ADAS specialists to follow procedures and improve workflows. In-person attendance is required in Ohio.

Qualifications

• High School diploma or GED required.
• 1–3 years in a technical field or technical call center required.
• Strong customer service and problem-solving abilities.

Responsibilities

• Perform remote vehicle scanning, programming, and calibrations via phone and chat.
• Document work and generate invoices.
• Collaborate with ADAS team leads on best practices and training.

Skills

PC skills

Customer service

OEM docs

Problem solving

Verbal & written comms

Multitasking

Automotive knowledge

Education

High School diploma or GED

Tools

OEM software tools

Job description

Mobile Auto Solutions (2021), Inc seeks an ADAS Customer Support Technician to perform remote vehicle scanning, programming, and calibrations for collision shops. This in-person role requires strong technical proficiency and exceptional customer service to ensure accurate calibrations and high satisfaction.

You will access OEM tools, document work, and collaborate with fellow ADAS specialists to follow procedures and improve workflows. In-person attendance is required in Ohio.