Ad Ops Strategist - Drive Campaign Growth & Upsell

Uber Technologies Inc.; New York (NY); On-site; USD 106,000 - 118,000; Full time

Benefits offered by this job

Bonus program

Equity award

401(k) plan

Benefits

Job summary

Uber Technologies Inc. is seeking an Ad Operations Specialist to strategically manage advertiser campaigns, drive performance, and identify incremental investment opportunities.

The role partners with Sales and Account Managers to translate trends into actionable recommendations and ensure high-quality delivery. The position emphasizes hands-on execution, cross-team collaboration, and the creation of SOPs to scale efficient workflows.

Qualifications

• 2+ years of experience in Ad Operations, Campaign Management, Media Operations, or a closely related digital advertising function.
• Experience working with a CRM, an order management system, or a comparable campaign intake and booking workflow.
• Bachelor's degree or equivalent practical experience.
• Strong written and verbal communication skills, including the ability to explain technical or operational concepts clearly to non-technical partners.
• Demonstrated attention to detail and a consistent track record of precise execution in a high-volume or fast-moving environment.
• Hands-on experience with enterprise ad servers (e.g., GAM), order management systems (e.g., Salesforce), and app/mobile advertising inventory.
• Technical proficiency with third-party tracking, ad verification tools (e.g., DoubleVerify, IAS), and MMPs (e.g., AppsFlyer, Adjust).
• Track record of building SOPs, QA frameworks, and playbooks, as well as supporting operational readiness programs for new ad capabilities.
• Experience analyzing campaign performance in spreadsheets or BI tools, with exposure to SQL, APIs, or process automation a plus.
• Proven ability to manage complex campaign priorities independently, direct offshore team deliverables, and collaborate effectively with technical and business partners.

Responsibilities

• Own the strategy, setup, trafficking, pacing, and optimization to ensure accurate, high-quality delivery.
• Partner with Sales and Account Managers to translate performance trends and advertiser KPIs into actionable recommendations and incremental investment opportunities.
• Diagnose complex campaign, tracking, and ad-serving issues- identifying root causes and collaborating with Engineering, Product, and Tech Ops to resolve blockers.
• Coordinate work completed by offshore Ad Ops teams to maintain high execution standards, clear handoffs, and alignment with Creative and Audience Strategy.
• Serve as a strategic Ad Operations partner to Account Managers, translating advertiser objectives and campaign performance into recommendations that improve outcomes, strengthen the client relationship, and support account growth.
• Identify workflow bottlenecks, create SOPs and training materials, and participate in UAT and beta testing for new ad products and internal tools.
• Participate in testing and launching new advertising products, features, ad server functionality, and internal tools; document findings and provide structured operational feedback.

Job description

Uber Technologies Inc. is seeking an Ad Operations Specialist to strategically manage advertiser campaigns, drive performance, and identify incremental investment opportunities.

The role partners with Sales and Account Managers to translate trends into actionable recommendations and ensure high-quality delivery. The position emphasizes hands-on execution, cross-team collaboration, and the creation of SOPs to scale efficient workflows.