Ad Operations Strategist: Drive Growth & Upsell Opportunities

Uber Technologies Inc.; San Francisco (CA); Vor Ort; USD 106.000 - 118.000; Vollzeit

Benefits dieser Stelle

Bonus program

Equity award

401(k) plan

Benefits

Zusammenfassung

Uber Technologies Inc. is seeking an Ad Operations Specialist to partner with Account Managers, owning a book of business across ad products and guiding campaigns from planning to completion.

The role emphasizes upsell, using performance trends to drive incremental investments, coordinate with offshore teams, and work with Engineering, Product, and Sales to scale effective processes. You will traffic, QA, optimize campaigns, resolve blockers, and help write SOPs, while contributing to client

Qualifikationen

• 2+ years of experience in Ad Operations, Campaign Management, Media Operations, or a closely related digital advertising function.
• Experience working with a CRM, an order management system, or a comparable campaign intake and booking workflow
• Bachelor's degree or equivalent practical experience
• Strong written and verbal communication skills, including the ability to explain technical or operational concepts clearly to non-technical partners
• Demonstrated attention to detail and a consistent track record of precise execution in a high-volume or fast-moving environment
• Hands-on experience with enterprise ad servers (e.g., GAM), order management systems (e.g., Salesforce), and app/mobile advertising inventory
• Technical proficiency with third-party tracking, ad verification tools (e.g., DoubleVerify, IAS), and MMPs (e.g., AppsFlyer, Adjust)
• Track record of building SOPs, QA frameworks, and playbooks, as well as supporting operational readiness programs for new ad capabilities
• Experience analyzing campaign performance in spreadsheets or BI tools, with exposure to SQL, APIs, or process automation a plus
• Proven ability to manage complex campaign priorities independently, direct offshore team deliverables, and collaborate effectively with technical and business partners
• Comfort working with campaign data in spreadsheets, dashboards, BI tools, or basic querying environments to identify trends and investigate issues
• Strong analytical problem-solving skills with the ability to translate technical concepts clearly to non-technical stakeholders and contribute to client-facing performance conversations

Aufgaben

• Own the strategy, setup, trafficking, pacing, and optimization to ensure accurate, high-quality delivery
• Partner with Sales and Account Managers to translate performance trends and advertiser KPIs into actionable recommendations and incremental investment opportunities
• Diagnose complex campaign, tracking, and ad-serving issues- identifying root causes and collaborating with Engineering, Product, and Tech Ops to resolve blockers
• Coordinate work completed by offshore Ad Ops teams to maintain high execution standards, clear handoffs, and alignment with Creative and Audience Strategy
• Serve as a strategic Ad Operations partner to Account Managers, translating advertiser objectives and campaign performance into recommendations that improve outcomes, strengthen the client relationship, and support account growth
• Identify workflow bottlenecks, create SOPs and training materials, and participate in UAT and beta testing for new ad products and internal tools
• Participate in testing and launching new advertising products, features, ad server functionality, and internal tools; document findings and provide structured operational feedback

Kenntnisse

Communication skills

Attention to detail

Analytical thinking

Problem-solving

Ausbildung

Bachelor's degree or equivalent

Tools

GAM ad server

Salesforce

SQL

APIs

AppsFlyer

Adjust

DoubleVerify

IAS

Jobbeschreibung

Uber Technologies Inc. is seeking an Ad Operations Specialist to partner with Account Managers, owning a book of business across ad products and guiding campaigns from planning to completion.

The role emphasizes upsell, using performance trends to drive incremental investments, coordinate with offshore teams, and work with Engineering, Product, and Sales to scale effective processes. You will traffic, QA, optimize campaigns, resolve blockers, and help write SOPs, while contributing to client