Ad Operations Media Analyst in United

Energy Jobline ZR; United (WV); On-site; USD 55,000 - 60,000; Full time

Job summary

Transmit seeks a Media Analyst to oversee and address customers’ technical needs, driving satisfaction and revenue through expert support before and after sale. You will explain technical details to non-technical audiences and collaborate with internal teams to optimize campaigns.

The role emphasizes delivering accurate insights, combating discrepancies, and contributing to post-buy analyses while supporting sales with product and business knowledge.

Qualifications

• Exposure to digital media operations or related field.
• Familiarity with video streaming or ad tech tools such as DSPs or ad servers.
• Ability to learn technical concepts and translate them into actionable steps with guidance.
• Strong written and verbal communication and cross-functional collaboration.

Responsibilities

• Manage and optimize digital media campaigns for top-tier clients across the US.
• Collaborate with media buying teams, agencies and client stakeholders.
• Provide technical and operational support during pre- and post-sales activities.
• Troubleshoot discrepancies between first-party and third-party reporting.
• Gather client feedback to suggest feature or workflow enhancements.
• Conduct QA and trafficking checks on creative assets for platform specs.
• Generate reporting and analyses to show performance and revenue opportunities.
• Document platform bugs/issues for timely developer solutions.

Skills

Digital media operations

Campaign management

Data analysis

Communication skills

OTT platforms

Job description

Job Description

About Transmit

We empower some of the most prestigious media partners in the world to deliver innovative Ad experiences to large scale audiences within premium OTT content. Our end-to-end platform delivers dynamic OTT streaming, experience-oriented advertising powered by cutting-edge creative technology. We have reinvented OTT advertising and raise the quality standards to drastically improve the experience for users, publishers and advertisers.

Overview

A qualified Media Analyst to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction. As a media analyst, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships.

Key Responsibilities

• Manage and optimize digital media campaigns (OTT, video, programmatic) on a day-to-day basis for top-tier clients across the US, ensuring delivery against KPIs and pacing goals.
• Partner closely with media buying teams, agencies, and client stakeholders to cultivate strong relationships through proactive communication and best-in-class customer service.
• Act as a trusted resource by providing technical and operational support to clients throughout both pre-sales planning and post-sales execution.
• Troubleshoot and resolve discrepancies between first-party and third-party reporting, ensuring accurate billing and performance insights.
• Gather client and agency feedback to recommend new features or workflow enhancements that improve campaign outcomes and customer satisfaction.
• Conduct QA and trafficking checks on creative assets to confirm compliance with platform specifications and industry standards.
• Generate in-depth reporting and post-buy analyses that showcase campaign performance, uncover optimizations, and highlight revenue opportunities.
• Collaborate with internal teams by flagging and documenting platform bugs/issues, enabling developers to implement timely solutions.

Requirements

• Exposure to digital media operations, campaign management, media buying, or a related field (including internships, entry-level roles, or relevant coursework)
• Familiarity with video streaming, OTT platforms, or ad tech tools (such as DSPs or ad servers), with a strong interest in building deeper expertise
• Foundational understanding of campaign trafficking, pacing, optimization, and reporting concepts
• Ability to learn technical concepts and translate them into clear, actionable next steps with guidance and support
• Comfortable working with data and developing insights to improve campaign performance over time
• Strong written and verbal communication skills, with the ability to collaborate across technical and non-technical teams
• Detail-oriented, curious, and proactive, with a problem-solving mindset in a fast-paced environment

Salary Range

The salary range for this position is $55,000-$60,000, commensurate with experience.

We're committed to creating a dynamic work environment that values and , and represents employees across a variety of skill sets. We are committed to providing equal employment opportunities, based on job related qualifications, to all persons regardless of legally protected status, including , , , , , marital status, , , physical or mental disabilities, political affiliation, or status as a disabled veteran, veteran of the Vietnam era, or other covered veteran. It is our intention that every aspect of employment with us shall be free of discrimination and in full compliance with the requirements issued under all applicable federal, state and local fair employment practice laws.