Acute Sales Liaison

LUX Infusion; Las Vegas (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

LUX Infusion is seeking an Acute Sales Liaison to bridge clinical care and sales, ensuring timely, compliant, patient‑centered infusion therapy and supportive provider relationships.

You will generate referrals, coordinate with hospital teams, educate patients, and travel to meet providers while driving revenue in the territory.

Qualifications

• 3+ years of related work experience in specialty infusion therapy patient care.
• Strong communication and customer service skills to interact with both clinical and business partners.
• Organizational and technical skills to manage multiple priorities and use Microsoft Office and related software.
• Willingness to travel for business purposes.

Responsibilities

• Generating acute infusion referrals through the sales process, identifying and engaging potential patients and providers.
• Collaborating internally with pharmacy, intake, nursing, and operations teams to coordinate patient care and ensure compliance with clinical standards.
• Engaging externally with case managers, discharge planners, physicians, and social workers to advocate for patients and align care with organizational goals.
• Supporting patient education and bedside training for patients and caregivers before discharge.
• Maintaining strong relationships with referral sources, building trust and driving sales in the territory.
• Coordinating follow‑up with physicians’ offices, nursing staff, and sales representatives to resolve barriers to patient progression.
• Compiling patient reports and assist with administrative tasks as needed.
• Travel to meet with providers, attend conferences, and support business activities.

Skills

Infusion therapy experience

Communication skills

Organizational skills

Technical skills

Travel willingness

Education

Master’s degree in nursing

Tools

Microsoft Office

Job description

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.

As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

We’re looking for anAcute Sales Liaison who wants their work to mean something — someone who brings clinical expertise, clarity, and compassion to moments where patients are preparing to continue care at home.

Why This Role Matters

This role plays an important part in helping LUX Infusion deliver a patient‑first experience by ensuring patients and caregivers feel informed, confident, and supported when transitioning from the hospital to home infusion therapy.

In this role, you’ll contribute to work that:

• Helps patients safely and confidently manage infusion therapy outside of the hospital
• Supports hospitals, physicians, and care teams through seamless discharge and referral coordination
• Strengthens continuity of care during critical transition moments

Everything we do connects back to real people navigating complex healthcare journeys — and this role helps turn uncertainty into understanding at a pivotal point in care.

What You’ll Do

The Acute Sales Liaison role is designed to bridge the gap between clinical care and sales, ensuring that patients receive timely, compliant, and patient‑centered infusion therapy while supporting revenue growth through effective provider relationships and referral coordination.

Responsibilities include:

• Generating acute infusion referrals through the sales process, identifying and engaging potential patients and providers
• Collaborating internally with pharmacy, intake, nursing, and operations teams to coordinate patient care and ensure compliance with clinical standards
• Engaging externally with case managers, discharge planners, physicians, and social workers to advocate for patients and align care with organizational goals
• Supporting patient education and bedside training for patients and caregivers before discharge
• Maintaining strong relationships with referral sources, building trust and driving sales in the territory
• Coordinating follow‑up with physicians’ offices, nursing staff, and sales representatives to resolve barriers to patient progression
• Compiling patient reports and assist with administrative tasks as needed
• Travel to meet with providers, attend conferences, and support business activities

Required Qualifications

• 3+ years of related work experience in specialty infusion therapy patient care
• Strong communication and customer service skills to interact with both clinical and business partners
• Organizational and technical skills to manage multiple priorities and use Microsoft Office and related software
• Willingness to travel for business purposes

Preferred Qualifications

• Master’s degree in nursing (preferred but not required)
• Pharmacy software knowledge a plus

What We’re Looking For

You may be a great fit if you bring:

• Deep care about patient education and safe transitions of care
• Strong clinical knowledge of infusion therapies and home infusion models
• Confidence teaching patients, caregivers, and healthcare professionals across settings
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to assess patient readiness, environment, and safety for home care
• Comfort collaborating with hospital teams, internal partners, and sales liaisons
• Proficiency with clinical documentation systems and computer applications
• A creative, resourceful approach to problem‑solving and patient support
• A professional, positive demeanor and commitment to ethical practice

You don’t need to check every box — we care just as much about how you connect with patients and care teams as your specific background.

Pay Range/Rate

$65,000 - $85,000 USD

PHYSICAL DEMANDS

The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at [e-mail] or 954.385.7322 x 1425.

While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

OTHER REQUIREMENTS

Employees are expected to:

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

EXPECTATIONS FOR ALL EMPLOYEES

All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

GENERAL INFORMATION

The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.

LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in LUX Infusion’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in a U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served in active duty in the United States military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.