Acute Medical Unit (AMU) Ward manager

NHS Jobs; Massachusetts; On-site; USD 110,000 - 150,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking a Ward Leadership role focused on delivering patient-centred care with 24-hour accountability. You will lead on staffing, rostering, recruitment, and staff wellbeing, while ensuring budgets are respected and discharge planning optimises patient flow.

The post requires expertise in acute medical nursing, adherence to care pathways and clinical governance, and the ability to communicate effectively with the MDT, patients, families,

Responsibilities

• Lead 24-hour ward accountability and patient-centered care.
• Oversee workforce planning, rostering, recruitment, retention, and staff wellbeing.
• Ensure budgets, resources, discharge planning, and patient flow are optimised.

Job description

Leadership and Management

Provide visible leadership and operational oversight of the ward with 24-hour accountability. Promote a culture of patient-centred care, safety, compassion, and continuous improvement. Support workforce planning, rostering, recruitment, retention, and staff wellbeing. Ensure resources are managed effectively within agreed budgets. Lead discharge planning and patient flow initiatives to optimise length of stay and patient experience. Maintain a safe, clean, and compliant care environment. Deputise for the Modern Matron as required.

Clinical Practice

Maintain expert knowledge of acute medical nursing and delivery of evidence-based care. Ensure patients receive safe, effective, and high-quality care. Lead by example and act as a role model for professional practice. Support staff development and clinical competency through education and supervision. Ensure compliance with agreed care pathways, standards, and clinical protocols. Promote effective multidisciplinary communication and collaboration.

Quality, Safety and Governance

Lead quality improvement, audit, patient safety, and risk management activities. Investigate incidents, implement learning, and promote a culture of openness and continuous improvement. Monitor performance against quality indicators and develop action plans where required. Ensure compliance with infection prevention and control, medicines management, safeguarding, health and safety, and Trust policies. Support appraisal, mandatory training, clinical supervision, and professional development for all staff. Use patient, family, and staff feedback to improve services and patient outcomes.

Communication

Communicate effectively in complex, sensitive, and challenging situations. Ensure information is delivered clearly and appropriately to patients, relatives, staff, and stakeholders. Develop positive working relationships across professional groups and services. Promote collaborative working, inclusion, and shared decision-making.

General

Undertake duties in accordance with Trust policies, professional standards, and the NMC Code. Participate in training, service development, and organisational initiatives. Carry out any other duties appropriate to the grade and responsibilities of the post.

Key Working Relationships

• Modern Matron and Senior Nursing Team
• Multidisciplinary Team (MDT)
• Directorate Management Team
• Clinical Site Managers
• Specialist Nurses and Allied Health Professionals
• Discharge Hub, Social Care and External Partners

Chelsea and Westminster Hospital NHS Foundation Trust