Acute Care Therapy Services Manager

UNC Health Care; Raleigh (NC); On-site; USD 57,101 - 82,077; Full time

Job summary

UNC Health Care in Raleigh, NC seeks an Acute Care Manager to lead Speech, Physical, Occupational, Recreational Therapy, and Child Life services. You will supervise staff, forecast and monitor budgets, and drive program development, with potential clinical duties.

You will collaborate with other departments, monitor outcomes, and promote service excellence while ensuring regulatory compliance and quality care for patients.

Qualifications

• Bachelor's degree in Rehabilitation Services; Master's preferred.
• Licensed to provide care in Rehabilitation field in North Carolina.
• Five years of clinical experience with at least one year in a leadership role.
• Knowledge of care regulations, policies, and quality standards.
• Ability to supervise, develop staff, and manage programs.

Responsibilities

• Leads continuous quality improvement efforts in Therapy Services and ensures regulatory compliance.
• Collaborates to set team goals aligned with hospital objectives and analyzes performance data.
• Provides regular staff communication through meetings and cross-department collaboration.
• Makes budget recommendations, monitors expenditures, and reports productivity metrics.
• Develops systems and education to improve customer satisfaction and outcomes.
• Manages personnel functions including hiring, orientation, performance reviews, and discipline.

Skills

Staff leadership

Quality improvement

Regulatory compliance

Budget management

Clinical care management

Education

Bachelor's in Rehabilitation

Master's preferred

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Acute Care Manager provides leadership and management for the staff and programs within specialized therapy services, including Speech Therapy, Physical Therapy, Occupational Therapy and or Recreational Therapy and Child Life Therapist. The manager is responsible for staff supervision and development, budget projection and monitoring, and program development and improvement. In addition to these supervisory responsibilities, the position may also has clinical duties.

Responsibilities

• Quality & Compliance - Leads continuous quality improvement efforts in conjunction with the department Assistant Director. Helps ensures compliance with regulatory requirements related to Therapy Services, TJC and Health Care System policies. Develops appropriate departmental policies and procedures oversees team auditing requirements. Ensures best practices for various team roles.
• Goals/Outcomes Management - Collaborates with Assistant Director to establish goals for the team that are congruent with hospital and departmental goals. Reviews performance to ensure staff is meeting or exceeding target outcome goals. Assists the Assistant Director in ensuring the collecting, analyzing, evaluating, measuring, and presenting of clinical care management operational data. Uses data to take corrective action as needed to benefit the team, department, and/or institution.
• Communication - Provides regular communication to staff by leading, participating in, and/or overseeing team meetings and team building activities. Participates in committees promoting effective communication between Therapy Services and other clinical areas. Role models and leads staff in supporting departmental and institutional expectations in customer service excellence. Develops and maintains positive relationships with key individuals in other hospital departments to enhance team processes.
• Fiscal Management - Makes team budget recommendations and projections to Assistant Director. Monitors approved budget versus actual expenditures to reconcile as needed to achieve cost effective use of resources. Oversees tracking and trending of team productivity statistics regularly reports team productivity measures to Assistant Director.
• Assists Assistant Director in establishing systems, processes and education that will improve internal and external customer satisfaction and positive results for the team, department, and institution.
• Personnel Management - Manages personnel functions for designated Rehabilitation Services team staff. Interviews and selects candidates for hiring, coordinates orientation for new staff, develops work plans, conducts performance reviews, recommends compensation, and conducts disciplinary action using hospital and departmental personnel guidelines.

Other Information

Education Requirements

• Graduation from an accredited school in the field of Rehabilitation Services with a minimum of a Bachelor's degree, Masters level or greater preferred.

Licensure/Certification Requirements

• Licensed to provide care in rehabilitation related field in the state of North Carolina.

Professional Experience Requirements

• Five (5) years of experience of clinical experience, at least (1) year in a role with progressive leadership responsibilities

Knowledge/Skills/and Abilities Requirements

• Understands and applies principles, procedures, requirements, regulations, and policies related to care provided in Rehabilitation Services.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex IP Rehab Svcs

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$41.45 - $59.58 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.