Acute Care Tech II - Med-Surg

TriHealth; Wilmington (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive shift differentials

Tuition reimbursement

Comprehensive benefits package

Job summary

TriHealth Clinton Regional Hospital is seeking an Acute Care Technician for telemetry coverage in Wilmington, OH. The role supports patient care under RN supervision, with emphasis on safety, communication, and efficient unit flow.

The position requires a high school diploma or equivalent, BLS certification, and basic reading/math skills. Competitive shift differentials apply; full benefits and tuition reimbursement are provided where eligible.

Qualifications

• High School education completed or equivalent.
• Age 17+ with work permit.
• Reading and math ability appropriate to the position; familiar with multi-line phone systems and pagers.
• BLS for Healthcare Providers required.

Responsibilities

• Assist with activities of daily living under RN supervision.
• Support patient flow and clerical tasks as assigned.
• Communicate effectively with patients, families and health care team.
• Maintain safety and infection control standards per policy.
• Document observations and assist with basic care tasks.

Skills

Reading & Math

Phone etiquette

Interpersonal communication

Education

High School Diploma or equivalent

Tools

BLS certified

Job description

***Acute Care Technician – Telemetry – TriHealth Clinton Regional Hospital

CMH Regional Health System’s Clinton Memorial Hospital (CMH) is a 165-bed hospital located in the heart of Wilmington, Ohio—a charming community that offers the tranquility and friendliness of country living. Nestled in a scenic rural setting, Wilmington provides a peaceful lifestyle with easy access to urban amenities. It’s centrally located just an hour’s drive from three of Ohio’s major metropolitan areas: Cincinnati, Dayton, and Columbus. This unique location allows healthcare professionals to enjoy a relaxed pace of life while staying connected to vibrant city culture, entertainment, and career opportunities.

We’re excited to welcome TriHealth Clinton Regional Hospital to our system—marking a new chapter in our shared mission to deliver exceptional care and strengthen our regional network.

We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials with the potential to earn up to an additional $3.75 per hour, based on shift, hours worked, and organizational guidelines.

Location Advantage: Country Living with City Access

Location:

• Clinton Regional Hospital at 610 W Main St, Wilmington, OH 45177

Work Schedule:

• Full-Time (72 hours bi-weekly)
• Day shift from 7AM – 7PM
• Weekend and holiday rotation

Incentives & Benefits:

• In addition to a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement, this role offers competitive shift differentials, with the opportunity to earn up to an additional $3.75 per hour based on shift, hours worked, and organizational guidelines.

Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

• 2 years High School Education (Required)
• Age 17 with work permit
• Reading and math ability appropriate to the position. Multi-line phone skills, familiar with patient call systems and pagers.
• Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required

Job Overview:

This position provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. This position may perform non-direct patient care activities as assigned, requested, or directed. This position also performs clerical duties as assigned. Must have the interpersonal skill to communicate with respect and compassion to customers. This position also communicates information through various telecommunication devices and assists in coordinating patient flow.

Job Responsibilities:

• Acknowledges need for self-growth and accountability. Identifies area for self-improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes.
• Communicates effectively with others and works in collaboration with all members of the health care team, and internal departments. Utilizes chain of command appropriately. Shows respect to patients, families, and co-workers. Reports patient related information in a timely manner, as well as problems completing assignment/tasks. Documents observations and tasks performed. Answers phone and patient calls promptly and courteously. Relays accurate and complete messages to the appropriate person, and provides complete follow-up. Assists internal and external customers by directing them and facilitating unit flow.
• Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards. Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team).
• Maintains the medical record. Documents accurately in the medical record as per unit/TriHealth guidelines. Performs computer downtime procedures according to unit/TriHealth guidelines. Maintains proficient knowledge of computer applications specific to their unit/job. Provides other clerical support to unit as needed and directed by charge nurse or manager.
• Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the PCA has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed.
• Performs supply, equipment, and environmental-related activities as required. Recognizes and reports problems with supply/equipment availability in a timely manner. Reports and follows through per unit standard concerning equipment that is broken or malfunctioning. Assures equipment/supplies are readily available for use by next person. Is knowledgeable of the function, operation, and maintenance of equipment specific to their role on the unit.

Other Job-Related Information:

Must be 17 years of age or older

Working Conditions:

• Bending - Frequently
• Climbing - Occasionally
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting <10 Lbs. - Consistently
• Lifting 50+ Lbs. - Frequently
• Lifting <50 Lbs. - Consistently
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Reading - Consistently
• Sitting - Frequently
• Standing - Consistently
• Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Consistently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors:

Serve

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Job Keywords:

Telemetry, Cardiology, Heart Institute, PCA, Personal Care Attendant, ACT, CNA, STNA