Acute Care Mental Health Technician - Crisis Support

Diversus Health Inc; Colorado Springs (CO); On-site; USD 36,000 - 52,000; Full time

Job summary

Diversus Health Inc. is seeking a Mental Health Technician to provide direct patient support within the Acute Treatment Unit (ATU).

Under licensed staff supervision, you will help maintain a safe, structured, and therapeutic environment for individuals in behavioral health crises. You will observe patients, assist with activities of daily living, facilitate groups, document in the EMR, and support admissions/discharges while following safety and documentation standards.

Qualifications

• Bachelor’s Degree in Psychology, Sociology, Social Work, or a related field preferred OR High School Diploma or equivalent.
• Demonstrated written and verbal communication skills and the ability to document services accurately, timely, and professionally.
• Basic computer proficiency, including entering, retrieving, and maintaining information in the electronic medical record.
• Ability to work effectively both independently and as part of an interdisciplinary team.
• Ability to apply Handle With Care physical management techniques as required for the ATU setting.

Responsibilities

• Performs required patient observation and safety monitoring, including Q15 checks and one-to-one monitoring.
• Identifies and reports safety concerns and conducts searches as applicable.
• Assists admissions, transfers, and discharges and orients patients to the unit.
• Assists patients with activities of daily living and communicates concerns to nursing staff.
• Establishes therapeutic rapport and uses de-escalation techniques to support crisis stabilization.
• Facilitates psychoeducational or skills-based groups and documents participation in EMR.
• Verifies visitation documentation and supports unit workflow.
• Assists licensed staff with vital signs and medication reconciliation.
• Documents observations, incident reports, and group notes in accordance with policy.
• Uses Handle With Care techniques to respond to escalated situations and restraints when indicated.
• Performs housekeeping, sanitation, and infection prevention tasks.
• Participates in required meetings and contributes to a team environment.

Skills

Written communication

Verbal communication

EMR documentation

Teamwork

Observation and safety

Education

Bachelor’s degree in Psychology/Sociology/Social Work or related field

High school diploma or equivalent

Tools

EMR system

Job description

Diversus Health Inc. is seeking a Mental Health Technician to provide direct patient support within the Acute Treatment Unit (ATU).

Under licensed staff supervision, you will help maintain a safe, structured, and therapeutic environment for individuals in behavioral health crises. You will observe patients, assist with activities of daily living, facilitate groups, document in the EMR, and support admissions/discharges while following safety and documentation standards.