ACTT Housing Specialist

Socket.dev; Burlington (NC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, Dental, Vision

Life Insurance

Disability Insurance

Retirement Plan (403(b))

Employee Assistance Program

Job summary

Easterseals PORT Health is seeking a compassionate Housing Specialist to help individuals with severe mental illness secure and maintain housing in Alamance County and the Burlington area. You will work within the ACT team to coordinate care, develop goals, and deliver tenancy supports and recovery‑oriented services.

The role emphasizes collaboration with housing authorities, landlords, and community agencies, including transitions to community living initiatives, with on‑call rotation and

Qualifications

• Strong commitment to recovery‑oriented, person‑centered care.
• Experience working with individuals with severe and persistent mental illness.
• Knowledge of community housing resources.
• Ability to build trusting, respectful relationships that honor client choice and rights.
• Experience in ACT, TCLI, or community‑based services preferred.
• Bachelor’s degree in a human services or related field.
• Qualified Professional (QP) status or eligibility.

Responsibilities

• Provide case management for an assigned group of individuals, coordinating care with the ITT.
• Develop, implement, review, and revise individualized treatment goals and service plans.
• Deliver rehabilitative services, including housing and tenancy supports, money management, ADLs, health and recovery.
• Build and maintain relationships with housing authorities, landlords, and housing providers.
• Coordinate communication with guardians, care coordinators, landlords, and community agencies.
• Provide individual and/or group supportive therapy and symptom management.
• Participate in assessments including psychiatric history, substance use, physical health, social functioning, and housing needs.
• Support individuals during crises and participate in an on‑call rotation.
• Educate and support families while advocating for client rights and preferences.
• Document services and progress accurately in the EHR.
• Participate in daily team meetings, treatment planning, and organizational reviews.
• Provide substance use treatment and recovery‑oriented supports as needed.

Skills

Recovery-oriented care

SMI experience

Housing resources

Client rights

ACT/TCLI experience

Education

Bachelor’s degree in human services or related field

Qualified Professional (QP) status or eligible

Job description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities.

We are seeking a compassionate and dedicated Housing Specialist / Qualified Professional to join our Assertive Community Treatment (ACT) team in Alamance County area. In this role, you will support individuals living with severe and persistent mental illness in securing and maintaining safe, stable housing while building the skills needed for long-term community success.

This isn't just a job — it's an opportunity to walk alongside individuals as they rebuild confidence, develop skills, and take steps toward long-term stability.

Your Role in Our Mission

As a Housing Specialist, you are an integral member of the multidisciplinary ACT team. Your work focuses on housing stability, tenancy support, and rehabilitation services, including individuals participating in the Transition to Community Living Initiative (TCLI). You will be serving the Burlington and surrounding areas.

Key responsibilities include:

• Providing case management for an assigned group of individuals, coordinating care with the Individualized Treatment Team (ITT)
• Developing, implementing, reviewing, and revising individualized treatment goals and service plans
• Delivering rehabilitative services, including:
  • Housing and tenancy‑sustaining supports
  • Money management and entitlement assistance
  • Activities of daily living (ADLs)
  • Health, wellness, recovery, and community integration
• Building and maintaining relationships with housing stakeholders, including:
  • Housing Authorities
  • Permanent supportive housing providers
  • Rapid re-housing programs
  • HUD‑VASH
  • NC Housing Finance Agency
  • Local landlords
• Coordinating communication with guardians, care coordinators, landlords, and community agencies
• Providing individual and/or group supportive therapy and symptom management interventions
• Participating in comprehensive assessments including psychiatric history, substance use, physical health, social functioning, and housing needs
• Supporting individuals during crises and participating in an on‑call rotation
• Educating and supporting families while advocating for client rights and preferences
• Documenting services and progress accurately and timely within the electronic health record
• Participating in daily team meetings, treatment planning, and organizational reviews
• Providing substance use treatment and recovery‑oriented supports as needed

Why Join Us?

You’ll be part of a mission‑driven, collaborative ACT team committed to helping individuals live successfully in the community of their choice. Your work directly impacts housing stability, recovery, and quality of life — and you’ll never do it alone.

This position follows primarily a Monday-Friday schedule, 8:00 a.m.-5:00 p.m

Compensation & Benefits

• Hourly Rate: $20.67 - $26.44
• Paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision
• Life and Disability Insurance
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Mileage reimbursement

What We're Looking For

• Strong commitment to recovery‑oriented, person‑centered care
• Experience working with individuals with severe and persistent mental illness
• Knowledge of community housing resources
• Ability to build trusting, respectful relationships that honor client choice and rights
• Experience in ACT, TCLI, or community‑based services preferred
• Bachelor’s degree in a human services or related field
• Qualified Professional (QP) status or eligibility

Other Requirements

• Valid North Carolina driver’s license with reliable transportation with no restrictions
• Willingness to work primarily in community settings (homes, shelters, hospitals, streets, jails)
• Ability to participate in an after‑hours on‑call rotation
• Comfort using electronic health records and standard office technology
• Ability to sit, type, and perform repetitive motions; speak clearly and document legibly

Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!

About Easterseals PORT Health

Easterseals PORT Health is a trusted and compassionate provider of disability, mental health, and addiction services. Our 2,600-member team delivers over 10.2 million hours of meaningful support to 40,200 individuals across 11,000 home, facility, and community locations in North Carolina and Virginia.

We are proud to be an IDEAL organization — Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing.

Applicants of all abilities are encouraged to apply!