Activities - Guest Experience Director

Landmark Holiday Beach Resort Condominium Association, Inc.; Panama City Beach (FL); On-site; USD 17,000 - 30,000; Part time

Job summary

Landmark Resort is seeking an activities-focused leader to design and oversee all resort programming for owners and guests, ensuring a memorable, high-energy experience with personalized service on a Florida beach property.

The role is non-exempt and part-time, with hours varying by activity schedule. The ideal candidate is creative, motivated, and excels at engaging guests through multifaceted programs and excellent customer service.

Qualifications

• High energy, positive and friendly demeanor to engage owners and guests.
• Promotional, engaging attitude with ability to coordinate multifaceted projects.
• Well organized with excellent customer service behavior at all times.
• Ability to create memorable experiences through creative activity programming.

Responsibilities

• Implement and oversee all planned resort activities for owners and guests.
• Elevate guest experience with personalized service and memorable events.
• Coordinate setup/teardown, signage, decor, and related activity environments.
• Manage inventory/restocking of activity materials and promotional merchandise.

Skills

High energy

Creativity

Communication

Customer service

Multitasking

Organizational skills

People skills

Job description

Landmark Resort

Activities-Guest Experience Director

POSITION: Activities-Guest Experience Director

STATUS: Non Exempt Part Time

HOURS: PartTime - Hours vary depending on activity schedule

JOB SUMMARY:

The Activity-Guest Experience Director is responsible for implementing and overseeing all planned resort activities for our owners and guests to ensure they have the best experience possible at our timeshare property. We pride ourself in providing an excellent level of personalized service to all and memorable experience supplemented by a qualified person in this position. This position requires a high level of creativity, motivated, communicative, engaging, exciting and personable personality that will elevate our owner/guest experience.

PERSONAL CHARACTERISTICS:

The Activity-Guest Experience Director position requires a high energy level person with a positive, upbeat and a friendly personality. This person must convey a promotional demeanor utilizing a friendly and approachable attitude to engage owners and guests. You need to be able and comfortable performing multifaceted projects in conjunction with normal activities. Must be well organized and display excellent customer service behavior at all times.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be required to setup/teardown activity related programs, maintain product delivery/storage, inventory/restocking, produce related materials, signage, decor, and related environments. Utilize, setup and maintain related equipment or supplies for each activity. Oversee promotional merchandise/materials program with creative marketable products, maintaining inventory control and sales. The work environment is that of a typical Florida beach resort surroundings, including but not limited to working in the hot summer heat, humidity, light rain, occasional cool temperatures, working inside condos plus encountering multiple noise levels created by owners, guests and other people out and around on the beach area.

Landmark Resort reserves the right to change job duties at any time the job description is not designed to cover every requirement of the job.