Activities Coordinator

Thclinic; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance the lives of tenants through engaging activities and supportive services. This role involves collaborating with various stakeholders to plan and implement enriching events, managing budgets, and fostering community partnerships. The ideal candidate will be creative, organized, and possess strong communication skills, ensuring that all activities align with the mission of providing support to diverse populations. If you are passionate about making a positive impact and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience with diverse, low-income, homeless populations is essential.
• Must be organized and able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Plan and implement supportive activities and events for tenants.
• Collaborate with Case Managers to ensure resources are available for events.

Skills

Event Planning

Activity Coordination

Volunteer Coordination

Problem-Solving

Customer Service

Communication Skills

Organizational Skills

Education

High School Degree

BA/BS Degree

Tools

Microsoft Office Suite

Job description

Job Responsibilities

• Collaborate with Support Services and Property Management staff at each THC residential property to plan, organize, facilitate and/or implement supportive social, life skills activities and events that enrich tenants’ lives and foster positive communities.
• Maintain a list of all on-going activities and events planned for tenants in THC Permanent Supportive Housing.
• Collaborate with Case Managers to ensure all supplies and food for on-going and programmatic activities and events are ordered, purchased and/or received by the proper staff at each residential property. This includes driving THC’s truck to shop for, pick up and deliver supplies.
• In collaboration with the Support Services Managers and Case Managers, manage the support services community events budgets to ensure spending is sustainable and effectively used throughout the fiscal year. Ensure that all protocols are followed when making purchases.
• Serve as the primary contact for external organizations and partners that provide activity related services to THC, such as the San Francisco Food Bank and other partnerships.
• Develop and maintain a comprehensive list of resources (employment, education, social service agencies etc.) available in the community for residents’ benefit.
• Ensure that all external organizations and partners that provide activity related services to THC have appropriate agreements and other documents, such as insurance certification, in place prior to commencing services at THC.
• Provide training and appreciation events for tenant volunteers that assist with on-site Food Pantry program and other activities.
• Participate in and/or lead activities within THC and in collaboration with partner agencies that build professional capacity and enhance working relationships.
• Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
• Organize and develop various workshops to include life skills/social skills, new tenant orientation, and overdose prevention for Support Services implementation at each site.
• Spearhead the Annual Tenant Appreciation Day planning in collaboration with other THC departments. Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend all meetings as scheduled and participate in meetings as requested.

Essential Qualifications

• High School degree or equivalent required; BA/BS degree preferred.
• Must have experience working effectively with diverse, low-income, homeless and/or formerly homeless populations.
• Activity coordination, event planning and/or volunteer coordination experience.
• Experience in leading and/or developing training and workshops.
• Must have valid California Driver’s License and a clean driving record.
• Must be creative, enthusiastic and have the ability to engage people from diverse backgrounds.
• Must be extremely organized and able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
• Must have a thorough working knowledge of Microsoft Office Suite.
• Must have an ability to complete paperwork accurately and write business correspondence.
• Must have demonstrated problem-solving skills.
• Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
• Must have demonstrated customer service skills.
• Must pass all post-contingency offer background checks, reference checks, and TB screening clearances.
• Must read, communicate orally, and write in English.
• Experience working in non-profit or public sector preferred.
• Understanding of a Harm Reduction model preferred.
• Knowledge of San Francisco resources preferred.

Required Behavioral Skills & Abilities

• Demonstrates professional behavior that is consistent with THC’s Mission, Core Values, Customer Service Philosophy, and Inclusion and Equity Statement.
• Adapts well to change, and remains professional, respectful, and composed at all times.
• Must be honest, dependable, and accountable.
• Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust.
• Exercises good judgment in using and/or keeping information regarding clients and co-workers and adheres to THC’s confidentiality policy.
• Works well independently, collaboratively, and as a team member.
• Follows instructions completely and asks for help and/or guidance from supervisors when needed.
• Has good time management skills and is punctual to work, THC meetings, and events.
• Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
• Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.