Activities Attendant - J1

HHM Hospitality; Village of Lake Placid (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a renowned resort where you will promote fun and engaging activities for guests. As an Activities Attendant, you will play a vital role in ensuring guests have a memorable experience, from facilitating games to answering inquiries about local attractions. This position offers the opportunity to work in a vibrant environment, engaging with guests and contributing to their enjoyment. If you are passionate about providing exceptional service and creating joyful experiences, this role is perfect for you.

Qualifications

• Energetic customer service experience preferred.
• Ability to handle problems in standardized situations.

Responsibilities

• Promote and facilitate activities for guests.
• Maintain cleanliness and safety of work area.
• Organize recreational and educational activities.

Skills

Customer Service

Event Coordination

Problem Solving

Education

High School Diploma

Job description

Overview

Opportunity: Activities Attendant

Responsible for promoting, assisting, and facilitating fun activities and programs in the Resort, with an ongoing effort to deliver outstanding guest service and financial profitability. Ensures the successful execution of activities and events.

Essential Job Functions

1. Assist, promote, and facilitate all activities and programs for the Pool and Indoor activities.
2. Bring fun and entertainment to our guests.
3. Answer guests' questions regarding the Resort Activities Program and local attractions.
4. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
5. Maintain cleanliness of work area in accordance with federal, state, local, and company standards.
6. Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities.
7. Assist in monitoring facility use to ensure guest safety.
8. Perform general activities as needed.
9. Develop and maintain positive working relationships with others; support team to reach common goals.
10. Use suggestive sales techniques to process orders for rental of Cabanas for the day and assist guests with questions, providing guest recovery.
11. Other duties as assigned by management.

Position Requirements

• High School Diploma preferred or equivalent experience.
• Previous energetic customer service experience.
• Previous activities or daycare coordinator experience.
• Ability to handle problems involving few concrete variables in standardized situations.

Work Environment and Context

• Frequently standing and moving.
• Must be able to stand and exert well-paced mobility for at least 8 hours.
• Handling objects and safety equipment.
• Must be able to lift 50 lbs., work long hours/split shifts, and handle stressful conditions.
• Primarily outdoor work, with flexible days and nights, including weekends and holidays.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group.

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