Activities Attendant - J1

Hersha Hospitality Management; Village of Lake Placid (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Resort sucht einen Aktivitätenbetreuer, der Spaß und Unterhaltung für unsere Gäste bringt. In dieser Rolle sind Sie verantwortlich für die Förderung und Durchführung von Aktivitäten im Pool- und Innenbereich, während Sie gleichzeitig herausragenden Kundenservice bieten. Sie werden die Möglichkeit haben, positive Beziehungen zu Gästen aufzubauen und ein unterhaltsames Umfeld zu schaffen. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und gerne in einem dynamischen Team arbeiten, ist dies die perfekte Gelegenheit für Sie, Ihr Talent einzubringen und unvergessliche Erlebnisse zu schaffen.

Qualifications

• Erfahrung im Kundenservice ist erforderlich.
• Erfahrung als Aktivitäten- oder Tagesbetreuer ist von Vorteil.

Responsibilities

• Förderung und Durchführung von Aktivitäten für Gäste.
• Beantwortung von Fragen zu Aktivitäten und lokalen Attraktionen.
• Aufrechterhaltung der Sauberkeit des Arbeitsbereichs.

Skills

Kundenservice

Teamarbeit

Problemlösungsfähigkeiten

Education

High School Diploma

Job description

Opportunity: Activities Attendant

Responsible for promoting, assisting, and facilitating fun activities and programs in the Resort, aiming to deliver outstanding guest service and financial profitability. Ensures the successful execution of activities and events.

Essential Job Functions

1. Assist, promote, and facilitate all activities and programs for the Pool and Indoor areas.
2. Bring fun and entertainment to our guests.
3. Answer guests' questions regarding the Resort Activities Program and local attractions.
4. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
5. Maintain cleanliness of the work area in accordance with federal, state, local, and company standards.
6. Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities.
7. Assist in monitoring facility use to ensure guest safety.
8. Perform general activities as needed.
9. Develop and maintain positive working relationships; support the team to reach common goals.
10. Use suggestive sales techniques to process orders for rental of Cabanas and assist guests with questions, providing guest recovery.
11. Perform other duties as assigned by management.

Position Requirements

• High School Diploma preferred or equivalent experience.
• Previous energetic customer service experience.
• Experience as an activities or daycare coordinator is a plus.
• Ability to handle problems involving few concrete variables in standardized situations.

Work Environment and Conditions

• Frequently stand and move.
• Must be able to stand and exert well-paced mobility for at least 8 hours.
• Handle objects and safety equipment.
• Must be able to lift up to 50 lbs., work long hours/split shifts, and handle stressful conditions.
• Primarily outdoor work, with flexible days and nights, including weekends and holidays.

Our Values

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, or any other protected class.

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