Active Trader Consultant

tastytrade; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus

Stock Purchase Options

401k Plan

Paid vacation days

Paid sick days

Pet Insurance

Wellness programs

Donation matching

Lunch when in office

Job summary

tastytrade seeks an Active Trader Consultant in Chicago to drive new retail brokerage accounts among active traders. You will identify high-potential prospects, perform consultative needs analysis, and deliver platform demos while guiding clients through the onboarding and account setup process.

Ideal candidates bring 3+ years in client service or platform sales within financial services, a proven sales track record, and deep knowledge of trading products.

Qualifications

• 3+ years of experience in client service, relationship management, platform sales, or premium support within financial services
• Proven track record of meeting/exceeding sales goals
• Ability to thrive in a metrics-driven, trader-first culture
• Attention to detail and urgency in fast-paced trading environments
• Strong knowledge of active trading products: options, futures, equities, and FX
• FINRA licenses: 7, 63, 4

Responsibilities

• Prospect high-value active trader prospects through outbound calls, emails, social media, webinars, and targeted lists
• Conduct discovery to understand trading strategies, platforms, commissions, and frustrations with current brokers
• Deliver demos of trading platforms and explain margin, orders, and API access
• Guide prospects through the account application process and onboarding
• Advocate for tastytrade products and culture in client interactions and internally

Skills

Sales experience

Relationship management

Client service mindset

Performance-driven

Prospecting skills

Education

Bachelor’s degree in Finance, Business, Communications, or related field

Job description

Company Name: tastytrade
Role: Active Trader Consultant
Location: Chicago, IL

Position Summary

Active Trader Consultants (ATCs) are results-driven sales professionals responsible for acquiring and onboarding new retail brokerage accounts from active, self-directed traders. This role focuses on identifying, engaging, and converting high-potential prospects, such as day traders, options traders, futures traders, margin/portfolio margin traders, and frequent equity/ETF investors, who are currently managing accounts at competitor firms or trading through multiple platforms. This is a high-energy sales position, involving outbound outreach, referrals from service, platform demonstrations, and competitive positioning.

ATCs are trusted advisors on advanced trading tools, robust platforms, margin/portfolio margin, asset classes supported, and service capabilities. By delivering exceptional consultative experiences, they will drive new account growth, increase trading assets under custody, and boost trading volume and revenue. Successful ATCs have deep market knowledge, strong prospecting skills, and the ability to build long-term relationships that maximize client loyalty and firm revenue.

What You’ll Do:

Prospecting and Lead Generation:

• Identify and qualify high-value active trader prospects through outbound calling, email campaigns, social media (e.g., trading forums, LinkedIn, X), webinars, seminars, and targeted marketing lists
• Work an extensive existing lead funnel and partner with our Data & Insights team to continue sourcing the highest quality opportunities

Consultative Sales and Needs Analysis:

• Conduct discovery calls and meetings to understand prospects’ trading strategies, volume, preferred platforms (e.g., advanced charting, API access, direct market access), commission structures, and frustrations with current brokers
• Present solutions highlighting tastytrade’s competitive advantages

Platform Demonstrations and Education:

• Deliver compelling demos of our trading platforms, including order types, margin capabilities, options tools, futures, and proprietary features
• Position our functionality effectively against competitors’ offerings

Account Opening and Onboarding:

• Guide prospects through the full account application process, including entity vs. individual accounts, documentation, funding, and transfers (ACATS)
• Oversee seamless onboarding and initial trade setup to ensure high activation rates

Brand Evangelist:

• Must exhibit a thorough understanding of all tastytrade products and services and will be responsible for identifying opportunities to maximize all aspects of tastytrade
• Consistently reinforce tastytrade’s value proposition and culture in all client interactions and internally, through both your words and your professionalism and expertise

Who You Are:

• 3+ years of progressive experience in client service, relationship management, platform sales, or premium support within financial services (retail brokerage, wealth management, or trading platforms strongly preferred)
• Proven track record of meeting/exceeding sales goals
• Ability to thrive in a dynamic, metrics-driven, trader-first culture
• Attention to detail, a strong sense of urgency, and laser-sharp accuracy
• Deep passion for delivering world-class client service and a solutions-oriented mindset
• Strong sales and relationship management skillset
• Deep knowledge of active trading products: options, futures, equities, and FX
• Demonstrated ability to improve client retention and satisfaction metrics in a fast-paced trading environment
• FINRA series 7, 63, 4 licenses

Preferred Qualifications

• Previous experience at a retail brokerage, trading platform, or high-touch wealth management firm
• Bachelor’s degree in Finance, Business, Communications, or related field
• Personal trading experience or strong passion for the markets
• FINRA series 3, 34 and 24 licenses
• Strong ability and desire to contribute to team training and mentoring junior staff
• Exceptional communication and interpersonal skillsAbility to build trust with sophisticated traders
• High emotional intelligence and composure when handling complex client situations

Salary Range: $70,000-$90,000

Company Perks/Benefits:

• Bonus
• Stock Purchase Options
• 401k Plan
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
• 10 Paid Sick Days
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Daily catered lunch when in the officeFull kitchen with snacks and beverages
• Shuttle to/from Metra
• Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars

About IGNA + tasty

IG North America is home to tastytrade, tasty live, and tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty live providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US.

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.

Location:

Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars. tastytrade | tasty live | tastyfx 1330 W Fulton Market, Chicago, IL 60607

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!