Implemenation Project Manager

CHAMP; Cleveland (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Year-end Bonus Potential

Matching 401K

Generous PTO Policy

Health Insurance

Vision Insurance

Job summary

A technology solutions company in Cleveland is seeking an Activation Analyst to lead project coordination and change management for state agencies transitioning to digital platforms. The ideal candidate will have a Bachelor's degree and over three years of relevant experience. Responsibilities include managing state onboarding, developing change strategies, and engaging with stakeholders. The role offers a salary range of $65,000 to $85,000 annually, along with benefits such as a 401K match and generous PTO policies.

Qualifications

• 3+ years of relevant experience in project coordination, change management, or digital transformation.
• Strong stakeholder management skills, with effective communication for technical and non-technical audiences.
• Excellent organizational skills to manage multiple projects.

Responsibilities

• Lead coordination of onboarding new states to the product platforms.
• Develop and execute change management strategies.
• Monitor project milestones and prepare progress updates.

Skills

Project coordination

Change management

Stakeholder management

Organizational change

Project management methodologies

Digital/visual presentations

Education

Bachelor's degree in project management or related field

Job description

Job Title: Activation Analyst

Location: Cleveland, OH (On-site 4 days)

Team: Solution Delivery

Reports To: Senior Solutions Activation Manager

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

What You’ll Do

We’re seeking a candidate with 3+ years of experience in project coordination, change management, or state modernization initiatives to play a key role in activating and supporting state partners as they transition to CHAMP’s digital titling and vehicle modernization platforms.

State Activation & Change Management

• Lead and coordinate the onboarding of new states to CHAMP’s product platforms.
• Develop and execute change management strategies, including readiness assessments, stakeholder engagement, training plans, and communication strategies.
• Guide state partners through activation milestones, ensuring adoption and smooth transition from legacy processes to modern digital workflows.

Stakeholder Engagement & Coordination

• Serve as a point of contact for government agencies, service providers, and industry stakeholders.
• Facilitate collaboration between internal teams and external partners to align goals, resolve issues, and ensure transparency.
• Support workshops, presentations, and working sessions with agency leadership and staff to build buy-in and adoption.

Project & Program Management

• Assist in creating and managing detailed activation roadmaps, timelines, and risk mitigation strategies.
• Monitor project milestones, identify potential delays, and recommend corrective actions.
• Prepare and deliver progress updates, executive briefings, and stakeholder reports.

Process Documentation & Best Practices

• Capture lessons learned, issues, and solutions from activations to build a playbook for future state modernizations.
• Standardize processes, templates, and checklists to improve efficiency and consistency across projects.

Data, Metrics & Reporting

• Collect and analyze adoption metrics, including user participation, transaction volumes, and performance outcomes.
• Translate data into actionable insights for improving future activations and state support.

Continuous Learning & Industry Expertise

• Stay up to date on legislative changes, industry trends, and modernization best practices.
• Provide insights to improve CHAMP’s strategies and ensure alignment with evolving state needs.

What You Bring

• Bachelor’s degree in project management, public administration, communications, or related field; equivalent experience considered.
• 3+ years of relevant experience in project coordination, change management, or digital transformation (government/public sector preferred).
• Demonstrated success in leading organizational change and supporting activations or system implementations.
• Strong stakeholder management skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Experience with project management methodologies preferred.
• Excellent organizational skills with the ability to manage multiple projects and competing priorities.
• Skilled in developing and delivering digital/visual presentations (PowerPoint, Canva, etc.).
• Self-motivated, adaptable, and entrepreneurial, with a strong bias toward action.

Salary Range

The expected salary range for this position is $65,000 to $85,000 annually. This is a good faith estimate, and final compensation may vary based on experience and skills.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.

By joining CHAMP Titles, you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborative and welcoming.

Benefits – Why You Want to Work for Us

• Be a part of a driven, dynamic, and innovative team
• Year-end Bonus Potential
• Matching 401K
• Generous PTO Policy
• Health Insurance
• Vision Insurance