ACT Team Service Coordinator — Community Care & Benefits

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Flexible Spending Account

Paid annual & sick leave

Holidays

Retirement benefits

Job summary

Hampton-Newport News Community Services Board (H-NNCSB) is seeking a Service Coordinator to join our Assertive Community Treatment Team. This is a full-time, community-based role supporting adults with severe and persistent mental illness to promote stability, recovery, independence and quality of life.

Annual salary: $52,278. You will assess and coordinate services from intakes to ongoing reviews, arrange referrals, monitor progress and medication adherence, advocate for housing and benefits,

Qualifications

• Bachelor's degree in Human Services such as Social Work, Psychology, Counseling.
• One year of case management/service coordination experience with severe and persistent mental illness.
• QMHP registration (or QMHP-trainee registration) within 30 days of hire.

Responsibilities

• Assess and coordinate services by completing intakes, eligibility determinations, mental status and social assessments, service plans, and ongoing reviews.
• Coordinate person-centered care by making referrals, arranging appointments and services, monitoring progress, supporting medication compliance, and participating in team case reviews.
• Advocate for individuals and families by connecting clients with housing, food, healthcare, disability benefits, transportation, and other community resources.
• Provide direct support and crisis intervention, including supportive counseling, emergency crisis response, problem-solving, and assistance with achieving individualized goals.
• Support continuity of care through discharge planning, housing resource development, collaboration with agency professionals, accurate documentation, and participation in court hearings or other legal proceedings as needed.

Skills

Case management

Education

Bachelor's degree in Human Services (Social Work, Psychology, Counseling)

Job description

Hampton-Newport News Community Services Board (H-NNCSB) is seeking a Service Coordinator to join our Assertive Community Treatment Team. This is a full-time, community-based role supporting adults with severe and persistent mental illness to promote stability, recovery, independence and quality of life.

Annual salary: $52,278. You will assess and coordinate services from intakes to ongoing reviews, arrange referrals, monitor progress and medication adherence, advocate for housing and benefits,