ACT II-Program Manager

Archdiocese of St. Louis; Missouri; On-site; USD 60,000 - 85,000; Full time

Job summary

St. Patrick Center seeks a Manager of Assertive Community Treatment (ACT) Programs to supervise the ACT team and deliver treatment, rehabilitation, advocacy, and case management for clients with severe mental illness and substance use issues.

You will lead clinical operations, assist with recruitment and onboarding, coordinate referrals, and ensure comprehensive assessments and coordinated care with community agencies. This role requires leadership and Crisis intervention expertise.

Qualifications

• Master’s degree in counseling or social work or related field.
• Minimum of 2 years’ experience supervising a team or relevant professional experience.
• MO driver license (Class E) and personal vehicle with auto insurance.
• Drug test to be completed within 30 days of hire.
• Knowledge of Housing First and Trauma-Informed Care.
• Experience in counseling and case management.

Responsibilities

• Direct the day-to-day clinical operations of the ACT team; schedule coworker hours and lead staff meetings.
• Participate in recruitment, interviewing, hiring and onboarding; develop performance plans.
• Refer clients to community agencies and coordinate with partners.
• Conduct comprehensive assessments of clients’ mental health, housing status, and needs.
• Provide individual and group clinical services; adjust treatment plans as needed.
• Collaborate with leadership to promote a culture of respect, empowerment, and equity.
• Maintain client tracking systems and documentation; ensure records are up to date.
• Provide on-call crisis intervention; cover nights and weekends as needed.

Skills

Leadership

Communication

Counseling

Crisis intervention

Case management

Cultural competency

Teamwork

Computer skills

Education

Master’s degree in counseling/social work

Licenses/certifications preferred (LMSW/LCSW/PLPC/LPC)

Tools

Driver license

Job description

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St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.

Job Summary

The Manager of Assertive Community Treatment (ACT) Programs will supervise the ACT team coworkers. The manager will provide treatment, rehabilitation, advocacy, and case management services to program clients with severe and persistent mental illnesses and substance use issues.

Job Responsibilities

• Direct the day-to-day clinical operations of the ACT team including scheduling coworker work hours to assure appropriate coverage; lead the daily and weekly organizational staff meetings, continuously evaluating the status of program clients.
• Participate in recruitment, interviewing, hiring and work assignments, including development and implementation of coworker onboarding and annual performance plans.
• Participate in referral and screening meetings with grant partners.
• Conduct comprehensive, ongoing assessments of program clients’ mental illness, physical health, housing status and other relevant needs.
• Provide direct clinical services to clients on an individual and group basis in the office and in community settings, making appropriate changes in treatment plans to ensure the client’s ability to cope with internal and external stresses.
• Work with the service line leadership team on maintaining a culture of respect, empowerment, self-care, commitment to cultural competency, diversity and equity.
• Refer clients to appropriate community agencies, assisting clients when needed.
• Act as liaison and consult with community agencies and program clients to maintain coordination in the treatment process.
• Collaborate with ACT team coworkers during daily and weekly staff meetings.
• Facilitate clients’ treatment planning with an emphasis on facilitating personal growth and development towards recovery and wellness.
• Provide on-call crisis intervention in coordination with ACT team coworkers, covering nighttime hours and weekends.
• Maintain service line client tracking system and client files, documenting client progress to maintain a permanent record of client activity.
• Respect and adhere to all ministry policies regarding work hours, building security and all written personnel standards.
• Maintain good standing relationship with BJCBH.
• Work with coworkers to maintain contracted 24-hour documentation into CaseWorthy HMIS system and BJCBH My Avatar.
• Ensure the care model by interacting with all other service line programs.
• Collaborate with BJC Behavioral Health and all Community Mental Health Centers.
• Attend and participate in all appropriate service line meetings.
• Other duties as assigned.
• Flexibility with daily schedule and ability to rotate on-call schedule.

Job Requirements

• Master’s degree in counseling/social work fields or related area required.
• LMSW, LCSW, PLPC or LPC preferred.
• Minimum of 2 years’ experience in supervising a team or relevant professional experience.
• Driver license (MO residents require Class E), personal vehicle and auto insurance.
• Drug test to be completed within 30 days of hire.
• Knowledge of mental illness and chemical dependency.
• Knowledge of Housing First and Trauma Informed Care.
• Experience in counseling and case management.
• Ability to lead, motivate team, and self-motivate.
• Excellent communication skills, both verbal and written.
• Counseling and crisis intervention expertise.
• Respect for clients and coworkers and sensitive to cultural diversity.
• Ability to work within a team and in a fast-paced environment.
• Proficient computer and administrative skills.
• Flexibility with daily schedule and ability to rotate on-call schedule.

• Master’s degree in counseling/social work fields or related area required.
• LMSW, LCSW, PLPC or LPC preferred.
• Minimum of 2 years’ experience in supervising a team or relevant professional experience.
• Driver license (MO residents require Class E), personal vehicle and auto insurance.
• Drug test to be completed within 30 days of hire.
• Knowledge of mental illness and chemical dependency.
• Knowledge of Housing First and Trauma Informed Care.
• Experience in counseling and case management.
• Ability to lead, motivate team, and self-motivate.
• Excellent communication skills, both verbal and written.
• Counseling and crisis intervention expertise.
• Respect for clients and coworkers and sensitive to cultural diversity.
• Ability to work within a team and in a fast-paced environment.
• Proficient computer and administrative skills.
• Flexibility with daily schedule and ability to rotate on-call schedule.

Resources for which accountable

• Recruits, interviews, hires, and trains ACT team (Community Support Specialist, Peer Support Specialist, Employment Specialist, Co-Occurring Disorders Specialist, Mental Health Specialist, Registered Nurse, and Program Assistant).
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with agency policy.

St. Patrick Centerdoes not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Centeris an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

Pre-Employment Screening All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.

Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

Transforming lives and working to create a community where everyone has access to sustainable housing, employment, and healthcare.

As a part of the Catholic Charitiesfamily, you’ll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.