ACT Clinical Manager

Hillcrest Children & Family Center; Washington (District of Columbia); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance: Affordable

Dental Insurance

Vision Insurance

401K Retirement Plan

Life Insurance

Paid Time Off (PTO) & Holidays

Leadership training & professional dev

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Hillcrest Children & Family Center seeks a Clinical Manager to lead the ACT team, supervise clinical staff, and coordinate services to ensure value-based care and regulatory compliance in the District of Columbia.

The role emphasizes team leadership, data-driven improvements, and strong collaboration with external agencies, while maintaining HIPAA standards and adapting to changing priorities.

Qualifications

• Master's degree required.
• Unrestricted active LICSW or LPC license in DC.
• 1-3 years experience with ethnically diverse adults.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Bilingual skills highly preferred, but not required.

Responsibilities

• Provide oversight and monitor the daily clinical operation of the ACT team.
• Evaluate the status of clients and plan appropriately to address changing needs.
• Strong organizational, problem-solving, and analytical skills.
• Regularly evaluate individual and overall team performance; use data to improve quality of care and staff productivity.
• Assure staff and program goals comply with applicable laws and standards.
• Manage and review treatment plans and clinical interventions.
• Supervise and countersign team clinical documents in the EMR.
• Audit client records for quality standards.
• Monitor treatment plans, progress notes, medications, education and discharge plans.
• Initiate and maintain relationships with referral and regulatory authorities.
• Maintain HIPAA compliance.
• Demonstrate flexibility with changing priorities.
• Demonstrate ability to handle emergencies effectively.

Skills

Effective communication

Bilingual skills preferred

Education

Master's degree in Social Work, Healthcare Administration, Counseling, or other relevant Human Health Services field

Unrestricted active LICSW or LPC license in the District of Columbia

1-3 years of experience providing services to ethnically diverse adults

Job description

The Clinical Manager will provide leadership and supervision to the clinical staff. The Clinical Manager will coordinate clinical services and monitor staff to ensure value-based care and services meet the standards of state, federal, and grantor regulations.

Assertive Community Treatment (ACT) is an evidenced-based practice that offers treatment, rehabilitation, and community integration services to individuals diagnosed with serious mental illness. ACT uses a person-centered, recovery-based team approach to care and entitles flexible service delivery, and crisis availability. Hillcrest Children & Family Center is dedicated to providing comprehensive mental health services to individuals in our community.

Essential Responsibilities

• Provide oversight and monitor the daily clinical operation of the ACT team
• Evaluating the status of clients and plan appropriate to address changing needs.
• Strong organizational, problem-solving, and analytical skills
• Regularly evaluate individual and overall team performance; use collected data and information to make needed improvements such as adjustments to caseloads and work assignments to maximize quality of care, and staff productivity.
• Assures staff and program goals are compliant with regulations and guidelines issued by the District of Columbia Department of Behavioral Health, Department of Health, Medicaid Program and other applicable laws and professional standards.
• Manage and review treatment plans and clinical interventions.
• Supervise and countersign team clinical documents by utilizing electronic medical record
• Audits client records to ensure compliance with quality standards
• Monitors treatment plans, progress notes, medication, education and management, discharge summaries and plans.
• Initiate and maintain internal and external agency relationships for referral and regulatory authorities.
• Maintain HIPAA compliance
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Demonstrate ability to handle emergencies effectively

Educational Requirements

• Master's degree in Social Work, Healthcare Administration, Counseling, or other relevant Human Health Services field required
• Must have an unrestricted and active LICSW or LPC license in the District of Columbia
• 1-3 years of experience providing services to ethnically diverse adults
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Bilingual skills are highly preferred, but not required.

Benefits

• Affordable Medical, Dental, and Vision insurance.
• 401K Retirement Plan and Life Insurance.
• Generous Paid Time Off (PTO), Sick Leave, and Paid Company Holidays.
• Opportunities for leadership training and professional development.
• Tuition Reimbursement for qualified clinicians.
• Employee Assistance Programs (EAP) to support your professional and personal well-being.

Position: Hybrid - 3 days in office, 2 days remote

Salary: $100K - $110K annually, based on experience