ACT Clinical Manager

Hillcrest Children Center; Washington (District of Columbia); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Paid Holidays

Employee Assistance Program

Job summary

Hillcrest Children and Family Center in Washington, DC seeks a Clinical Manager to provide leadership and supervision to the clinical staff of the ACT team, coordinate services, and ensure value-based care meets regulations.

Hybrid role (3 days in office, 2 days remote). Salary $100,000–$110,000 annually, based on experience. Requires Master’s in a relevant field and DC LICSW or LPC license; 1–3 years of experience with ethnically diverse adults; bilingual preferred.

Qualifications

• Master’s degree in Social Work, Healthcare Administration, Counseling, or other relevant field.
• Active LICSW or LPC license in the District of Columbia.
• 1-3 years of experience providing services to ethnically diverse adults.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Bilingual skills are highly preferred, but not required.

Responsibilities

• Provide oversight and monitor the daily clinical operation of the ACT team.
• Evaluating the status of clients and plan appropriate to address changing needs.
• Strong organizational, problem-solving, and analytical skills.
• Regularly evaluate individual and overall team performance; use data to improve care quality and staff productivity.
• Ensure compliance with regulations and guidelines issued by DC DBH, Department of Health, Medicaid and other standards.
• Manage and review treatment plans and clinical interventions.
• Supervise and countersign team clinical documents via EMR; audit client records for quality.

Education

Master's degree in Social Work/Healthcare Administration/Counseling

Licensure: LICSW or LPC (DC)

Communication skills

Bilingual ability (preferred)

Job description

Careers At Hillcrest Children and Family Center

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The Clinical Manager will provide leadership and supervision to the clinical staff. The Clinical Manager will coordinate clinical services and monitor staff to ensure value-based care and services meet the standards of state, federal, and grantor regulations.

Assertive Community Treatment (ACT) is an evidenced-based practice that offers treatment, rehabilitation, and community integration services to individuals diagnosed with serious mental illness. ACT uses a person-centered, recovery-based team approach to care and entails flexible service delivery, and crisis availability. Hillcrest Children & Family Center is dedicated to providing comprehensive mental health services to individuals in our community.

• Provide oversight and monitor the daily clinical operation of the ACT team
• Evaluating the status of clients and plan appropriate to address changing needs.
• Strong organizational, problem-solving, and analytical skills
• Regularly evaluate individual and overall team performance; use collected data and information to make needed improvements such as adjustments to caseloads and work assignments to maximize quality of care, and staff productivity.
• Assures staff and program goals are compliant with regulations and guidelines issued by the District of Columbia Department of Behavioral Health, Department of Health, Medicaid Program and other applicable laws and professional standards.
• Manage and review treatment plans and clinical interventions.
• Supervise and countersign team clinical documents by utilizing electronic medical record
• Audits client records to ensure compliance with quality standards
• Monitors treatment plans, progress notes, medication, education and management, discharge summaries and plans.
• Initiate and maintain internal and external agency relationships for referral and regulatory authorities.
• Maintain HIPAA compliance
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Demonstrate ability to handle emergencies effectively

Educational Requirements:

• Master's degree in Social Work, Healthcare Administration, Counseling, or other relevant Human Health Services field required
• Must have an unrestricted and active LICSW or LPC license in the District of Columbia
• 1-3 years of experience providing services to ethnically diverse adults
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Bilingual skills are highly preferred, but not required.
• Affordable Medical, Dental, and Vision insurance.
• 401K Retirement Plan and Life Insurance.
• Generous Paid Time Off (PTO), Sick Leave, and Paid Company Holidays.
• Opportunities for leadership training and professional development.
• Employee Assistance Programs (EAP) to support your professional and personal well-being.

Position: Hybrid - 3 days in office, 2 days remote

Salary: $100K - $110K annually, based on experience