Acima Assistant Store Manager - Part Time

Rent-A-Center; Lansing (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a motivated Assistant Store Manager to enhance customer experiences and drive sales in a dynamic retail environment. This part-time role involves collaborating with retail partners, managing customer accounts, and promoting the benefits of Lease-To-Own solutions. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced setting. Join a company dedicated to empowering individuals and families while enjoying career growth opportunities and a supportive work culture. If you're ready to make a difference, this position is perfect for you!

Benefits

Award Winning Culture

Career Growth Opportunities

Weekly Pay

Discounts from Acima partners

Qualifications

• Must be at least 18 years of age.
• Proficient in Microsoft Office Suite and relevant applications.

Responsibilities

• Assist Store Manager in account management and sales activities.
• Drive customer growth through various channels and educate on Lease-To-Own.

Skills

Excellent communication skills

Interpersonal skills

Time-management skills

Organizational skills

Customer service skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Description

Acima Assistant Store Manager -PT

Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional financing. At Acima we currently have over 30,000 retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Role

The Assistant Manager -PT reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing an excellent customer service experience. The Assistant Manager role collaborates and communicates with Acima retail partners to process credit turn down applications and web orders and convert them into Acima credit customers. In addition, the Assistant Store Manager reviews lease applications, promotes and sells Acima's leasing benefits to customers, and drives conversions. This role will be performed in one of our retail partner store locations.

Compensation

The Assistant Store Manager-PT position is paid hourly in accordance with Acima's usual payroll procedures. Compensation: $15.00 - $16.00/hr

Key Responsibilities

Sales/Account Management

• Driving customer growth through appropriate channels (web, partner stores, walk-ins)
• Listening, identifying, and fulfilling all customer needs in a timely manner
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process
• Closing the sales cycle by converting applications that include in-store and web orders
• Working as a cooperative team member with Acima partner stores in all operational aspects
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance

Customer Service

• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues

Job Requirements

• Must be at least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time-management skills and the ability to multi-task
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Consistent in-person attendance

Why Work For ACIMA?

• Award Winning Culture
• Career Growth Opportunities!
• Weekly Pay!
• Discounts from Acima partners

Expected Hours of Work

This is a Part-Time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.

Physical Demands

While performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.

Acima is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.