Acima Assistant Store Manager

Acima; Williston (VT); On-site; Full time

Job summary

Join a leading company in the Lease-To-Own industry as an Assistant Store Manager. You will assist in account management and sales activities, ensuring excellent customer service while driving sales conversions. This full-time position offers comprehensive benefits and opportunities for career growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Paid Time Off

Weekly Pay

Discounts from partners

Qualifications

• Must be at least 18 years old.
• Organized with good time-management skills.

Responsibilities

• Driving customer growth through various channels.
• Educating customers on Lease-To-Own terms and benefits.

Skills

Communication

Time Management

Customer Service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Acima Assistant Store Manager role at Acima

Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We are a leader in the Lease-To-Own space, offering customers the ability to acquire their dream products without the constraints of traditional financing. Currently, we have over 30,000+ retail partners and are growing daily. Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Role

The Assistant Manager reports to the Store Manager and assists in account management and sales activities while providing excellent customer service. The role involves collaborating with Acima retail partners to process credit applications and web orders, converting them into credit customers. Responsibilities include reviewing lease applications, promoting leasing benefits, and driving sales conversions at one of our retail locations.

Compensation

The position is paid hourly, with potential bonuses or incentives based on performance, paid monthly. The typical hourly rate ranges from $17.00-$18.00/hr.

Key Responsibilities

Sales/Account Management

• Driving customer growth through various channels (web, partner stores, walk-ins)
• Identifying and fulfilling customer needs promptly
• Educating customers on Lease-To-Own terms, benefits, and application process
• Closing sales by converting applications, including web and in-store orders
• Collaborating with partner store teams
• Reporting activities to the Store Manager

Customer Service

• Building partnerships with retail store personnel for referrals and education
• Addressing customer issues promptly to ensure satisfaction
• Fostering a positive work environment to retain coworkers

Job Requirements

• Must be at least 18 years old
• High school diploma or GED
• Excellent communication skills
• Proficiency in Microsoft Office and relevant software
• Familiarity with rental/leasing industry practices is a plus
• Organized with good time-management skills
• Flexible schedule including evenings, weekends, holidays
• Reliable in-person attendance

Why Work For ACIMA?

• Comprehensive benefits: medical, dental, vision, life insurance, 401(k) with match, paid time off, and more
• Award-winning culture
• Opportunities for career growth
• Weekly pay
• Discounts from partners

Additional Details

This is a full-time position with hours including evenings and weekends. Physical activity includes standing, walking, bending, and climbing. Acima is an equal opportunity employer committed to diversity and inclusion.