Acima Assistant Store Manager

AcceptanceNow; Village of Farmingdale (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

A leading company in the Lease-To-Own space is seeking an Acima Assistant Store Manager. This role involves driving customer growth, managing accounts, and providing excellent customer service in a retail environment. Ideal candidates will possess strong communication skills and a high school diploma. Comprehensive benefits and career growth opportunities are offered.

Benefits

Comprehensive benefits including health, dental, vision

401(k) and paid time off

Weekly pay and employee discounts

Qualifications

• Must be at least 18 years old.
• Experience in rental/leasing industry is a plus.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Driving customer growth through various channels.
• Educating customers on Lease-To-Own terms and benefits.
• Collaborating with store teams and reporting to the Store Manager.

Skills

Communication

Interpersonal skills

Organizational skills

Time-management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We are a leader in the Lease-To-Own space, offering customers the ability to acquire their dream products without the constraints of traditional financing. Currently, we have over 30,000+ retail partners and are growing daily. Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Role

The Assistant Manager reports to the Store Manager and assists with account management and sales activities while providing excellent customer service. The role involves collaborating with Acima retail partners to process credit applications and web orders, converting them into credit customers. The Assistant Store Manager reviews lease applications, promotes leasing benefits, and drives conversions. This position is based in one of our retail partner store locations.

Compensation

The position is paid hourly, with potential bonuses and incentives based on performance, paid monthly. The hourly rate ranges from $18.00-$19.00/hr.

Key Responsibilities

Sales/Account Management

• Driving customer growth through various channels (web, stores, walk-ins)
• Identifying and fulfilling customer needs promptly
• Educating customers on Lease-To-Own terms, benefits, and application process
• Converting applications into sales
• Collaborating with store teams and reporting to the Store Manager

Customer Service

• Building partnerships with retail personnel for referrals and education
• Addressing customer issues promptly to maintain satisfaction
• Fostering a positive work environment

Job Requirements

• Must be at least 18 years old
• High school diploma or GED
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office
• Experience in rental/leasing industry is a plus
• Organized with good time-management skills
• Flexible schedule including evenings, weekends, holidays
• Consistent in-person attendance

Why Work For ACIMA?

• Comprehensive benefits including health, dental, vision, 401(k), paid time off, and more
• Award-winning culture and career growth opportunities
• Weekly pay and employee discounts

Work Hours & Physical Demands

This is a full-time role with varied hours, including evenings and weekends. The role requires active movement, including standing, walking, and other physical activities throughout the day.

Equal Opportunity Statement

Acima is committed to an inclusive workplace and is an equal opportunity employer, making employment decisions without regard to race, religion, gender, age, or other protected categories.