ACH Processing Associate

First PREMIER Bank; United States; Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Full medical benefits

Paid Time Off

401(k) – employer match

Dental and vision coverage

Wellness program

Paid volunteer hours

Employee events

Résumé du poste

First PREMIER Bank seeks an ACH Operations professional to ensure accurate processing of incoming and outgoing ACH transactions. You will monitor daily transmissions, identify discrepancies, and support internal departments and customers with inquiries.

Responsibilities include secure file transfers, escalation of anomalies, and collaboration with teams to maintain smooth ACH processing and compliance with regulatory requirements.

Qualifications

• High school diploma or GED required; some college coursework preferred.
• 1–2 years of experience in banking operations, financial systems, or regulatory compliance preferred.
• Basic knowledge of Microsoft Office and general computer skills required.

Responsabilités

• Ensures incoming and outgoing ACH transactions (direct deposits, bill payments, vendor payments, government benefits) are processed accurately and on time.
• Monitors and validates daily ACH file transmissions; compare client transmittal forms with ACH balances.
• Identify and escalate discrepancies indicating potential fraud or irregular processing.
• Collect electronic ACH files from customers via secure file transfer protocols (SFTP).
• Transfer files to holding folders, initiate processing through the ACH engine, and ensure secure transmission to ACH operator (The Clearing House).
• Assist internal departments or customers with ACH-related inquiries via phone or email.
• Identify errors in ACH files and raise to management for approval.
• Share information clearly with clients and team members, verbally and in writing.
• Accurately process and review information to avoid errors.
• Evaluate information, detect patterns, and solve problems logically.
• Prioritize tasks and manage workload to meet deadlines.
• Take initiative and complete tasks with minimal supervision.

Connaissances

Banking operations

Regulatory compliance

Microsoft Office

General computer skills

Formation

High school diploma or GED

Some college coursework

Description du poste

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work. We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions. Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

LOCATION

Sioux Falls, SD

ABOUT THE ROLE

Company: First PREMIER Bank

Job Status: Full-Time

JOB DUTIES AND RESPONSIBILITIES

1. Ensures that incoming and outgoing ACH transactions such as direct deposits, bill payments, vendor payments, and government benefits, are processed accurately and on time.
2. Monitors and validates daily ACH file transmissions by comparing client-submitted transmittal forms against corresponding ACH file balances.
3. Identifies and escalates any discrepancies that may indicate potential fraud or irregular processing activity.
4. Collects electronic ACH files from customers via secure file transfer protocols (SFTP).
5. Transfers files to designated holding folders, initiates processing through the ACH engine, and ensures secure and timely transmission to the ACH operator for final delivery to The Clearing House (TCH).
6. Assists internal departments or customers with general ACH-related inquiries via phone or email.
7. Identifies errors or exceptions in the ACH file and raises up to management for approval.
8. Clearly and effectively shares information with clients, team members, or departments, both verbal and in writing.
9. Accurately processes and reviews information, ensuring no errors are made.
10. Evaluates information, identifies patterns or discrepancies, and solves problems logically.
11. Prioritizes tasks and manages workload efficiently to meet deadlines.
12. Takes initiative, manages tasks without constant supervision, and follows through to completion.

Other duties may be assigned.

SKILLS AND QUALIFICATIONS

High school diploma or GED required. Some college coursework or 1-2 years of experience in banking operations, financial systems, or regulatory compliance is preferred. Basic knowledge of Microsoft Office and general computer skills are required.

COMPETITIVE BENEFITS PACKAGE

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

OUR CULTURE

We have an emphasis on personal success, respect, health, wellness, fun and giving back. Employees are rewarded, valued, and celebrated for hard work. Career advancement opportunities is a way PREMIER leaders show they care. Appreciation is shown. We Value People at PREMIER you get more than a paycheck, you get a rewarding career where you can make a difference!

Headquartered in Sioux Falls, South Dakota, First PREMIER Bank and PREMIER Bankcard are considered one of the nation’s strongest financial organizations. We have achieved this success thanks to our commitment to always doing what is right for our employees, customers and the communities we serve. We value people and treat our employees as our greatest resource. We actively invest in their professional growth and development, make a strong effort to recognize achievement and take the time to celebrate success.

SPIRIT OF GIVING BACK

Giving back to our communities is at the heart of PREMIER. We support nearly 700 organizations, non‑profits and events. Paid volunteer hours encourage PREMIER employees to get involved in the community. Our employees annually volunteer an average of 33,000 hours for causes important to them.

The PREMIER Way

Our spirit of giving is rooted in The PREMIER Way and the PREMIER Attitude. These shared views and values guide our interactions with each other, our customers and our communities. It’s the foundation of our culture and makes PREMIER a great place to work.

LEARN MORE PREMIER BENEFITS

PREMIER employees who work 20+ hours per week are eligible for full-time benefits, including medical coverage with free vision and dental insurance. We offer expanded Paid Time Off and a highly competitive 401(k) plan that features a dollar-for-dollar company match after 120 days of employment. Employees can experience personal and professional growth through PREMIER University. It offers skill-based training, leadership classes and inspirational national speakers.

PREMIER Wellness

PREMIER Wellness unifies physical and mental health, financial wellness and community giving under one program designed to help employees find optimal work/life wellbeing. Through our Employee Assistance Program, employees have access to free counseling sessions, online resources and legal support. Community Giving offers our employees purpose-driven, meaningful opportunities where they know they are making a difference.

CELEBRATING SUCCESS

Recognizing and rewarding success is an important part of the PREMIER culture. We celebrate and show our appreciation with private concerts and special events. We’ve also celebrated with surprise gifts, cash/car giveaways, Apple watches, wireless earbuds and more! At quarterly staff meetings, employees who have gone above and beyond in their job or in their community are awarded a PREMIER Performer or PREMIER Eagle Service Award. Employees celebrating 20, 25, 30, 35, 40, 45 and 50 year Milestone Anniversaries receive $1,000 for every year they have worked with PREMIER.