ACH & Payments Manager

Inspire Federal Credit Union; Newtown (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

Inspire Federal Credit Union is seeking an experienced ACH & Payments Manager to lead our ACH, wire transfer, electronic payment, and related deposit operations. The role focuses on reliable processing, strong controls, regulatory compliance, fraud and risk management, and excellent member support.

The Manager will also develop our Payments & Operations Specialists while growing payment services across the Credit Union.

Qualifications

• High school diploma or equivalent is required.
• At least three years of experience in ACH, payment operations, or deposit operations within a financial institution.
• Two or more years of supervisory or leadership experience preferred.
• Strong knowledge of ACH operations, NACHA Rules, wire transfers, Regulation E, OFAC, BSA/AML, and payment fraud controls.

Responsibilities

• Oversee ACH, wire transfers, electronic payments, and related deposit operations.
• Manage fraud prevention, detection, investigation, recovery, and loss-mitigation efforts across payment channels.
• Lead and develop Payments & Operations Specialists and collaborate with internal teams, financial institutions, and vendors.

Skills

Leadership

Problem-solving

Analytical skills

Organizational skills

Communication skills

Payment fraud controls

Knowledge of ACH operations

NACHA Rules

Wire transfers

Regulation E

OFAC

BSA/AML

Education

High school diploma or equivalent

Tools

Microsoft Office

Core banking systems

Electronic payment platforms

Remote Deposit Capture

Job description

Company Description

Inspire Federal Credit Union is seeking an experienced ACH & Payments Manager to lead our ACH, wire transfer, electronic payment, and related deposit operations. This role is responsible for reliable processing, strong controls, regulatory compliance, fraud and risk management, and outstanding support for members and internal teams. The Manager will also lead and develop our Payments & Operations Specialists while helping improve and grow payment services across the Credit Union.

Role Description

This role plays a key part in protecting the Credit Union and its members from payment fraud by overseeing fraud prevention, detection, investigation, recovery, and loss-mitigation efforts across ACH, wires, and other electronic payment channels. The Manager will monitor emerging fraud trends, strengthen operational controls, evaluate suspicious and unauthorized activity, and partner with internal teams, financial institutions, law enforcement, and vendors to respond to fraud events and reduce risk. The position is also responsible for reliable processing, regulatory compliance, and the leadership and development of our Payments & Operations Specialists while helping improve and grow payment services across the Credit Union.

Qualifications

• High school diploma or equivalent required


• At least three years of experience in ACH, payment operations, or deposit operations within a financial institution


• Two or more years of supervisory or leadership experience preferred


• Strong knowledge of ACH operations, NACHA Rules, wire transfers, Regulation E, OFAC, BSA/AML, and payment fraud controls


• Experience with ACH origination, business payment services, Remote Deposit Capture, and business digital banking preferred


• Strong leadership, problem-solving, analytical, organizational, and communication skills


• Ability to manage competing priorities and maintain accuracy in a deadline-driven environment


• Proficiency with Microsoft Office, core banking systems, and electronic payment platforms


• AAP or APRP designation preferred, or willingness to pursue payment‑industry education