ACH Operations Specialist

Flagstar Bank; New York (NY); On-site; Full time

Job summary

Flagstar Bank is seeking an ACH Operations Specialist in New York City. This entry-level position involves processing financial transactions accurately, supporting customers, ensuring compliance, and improving operational efficiency. Candidates should have a high school diploma and at least one year of banking operations experience, with strong analytical skills and proficiency in Microsoft Office.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Qualifications

• 1+ years in Banking Operations required.
• High School diploma or equivalent education mandatory.
• Strong analytical skills and attention to detail are essential.

Responsibilities

• Support processing and reconciliation of transactions.
• Monitor and resolve discrepancies to ensure accuracy.
• Assist with operational issues and inquiries.

Skills

Attention to detail

Analytical skills

Stakeholder communication

Problem-solving

Education

High School / GED

Tools

Microsoft Office Suite

Job description

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Pay found in job post

Retrieved from the description.

Base pay range

$17.00/hr - $25.50/hr

Position Title

ACH Operations Specialist

Location

New York, NY 10018

Job Summary

The Operations Specialist in the ACH and Check Operations Department is responsible for the timely and accurate processing of financial transactions. Additional responsibilities include providing support for both internal and external customers. This role ensures compliance with internal policies, regulatory requirements, and industry standards while maintaining operational efficiency.

Pay Range: $17.00 - $21.25 - $25.50

Job Responsibilities

JOB RESPONSIBILITIES

• Support processing and reconciliation of incoming and outgoing files and related activities.
• Research discrepancies to ensure accuracy and prevent fraud or operational risk and report issues of concern or matters of potential risk to management.
• Maintain daily logs and documentation for transaction processing and reporting.
• Monitor and resolve rejects, exceptions, and outstanding items within set timelines.
• Participate in end-of-day balancing and reconciliation procedures.
• Assist with resolution of operational issues and inquiries.
• Support business continuity and disaster recovery procedures related to transaction processing.
• Recommend process improvements to enhance efficiency and accuracy.
  
  

Additional Accountabilities

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
  
  

Job Requirements

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Minimum experience required: 1+ Years in Banking Operations
  
  

Job Competencies

• Strong attention to detail and analytical skills
• Ability to work effectively under pressure in a deadline-driven environment
• Proficient in Microsoft Office Suite
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Physical demands (ADA): No unusual physical exertion is involved.
  
  

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Banking

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