ACE Hardware Cashier

niemann-foods; Town of Cottage Grove (WI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods is seeking an Ace Hardware Cashier to welcome customers, scan items, and process payments accurately. You will help customers with product locations, promotions, and quick problem resolution.

There is no required education or experience. The role emphasizes friendly service, honesty, and the ability to multi-task in a fast-paced store environment. Benefits include health coverage and retirement plans.

Qualifications

• There is no required education or experience.
• Customer service skills are essential.
• Ability to handle money and provide accurate change.

Responsibilities

• Deliver superior guest service and ensure customer satisfaction.
• Scan items, ensure prices and quantities are correct.
• Accept payment and issue receipts.
• Answer inquiries and provide product information.
• Respond to complaints with genuine concern.
• Maintain clean, organized workspace and stock as needed.
• Follow store policies and safety procedures.
• Assist Store Director in creating a positive store atmosphere.

Skills

Customer service

Money handling

Communication

Teamwork

Job description

Get paid daily! We’ve partnered with DailyPay to offer employees more control over their earnings!!!

SUMMARY

The responsibilities of the Ace Hardware Cashier is to scan the customer’s selections, ensure that the prices and quantities are accurate, accept payment, issue receipts, answer inquiries, provide helpful information to customers about products, promotions, item location and some stocking. Cashiers also respond to complaints with genuine concern, assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while working in a safe manner

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner
• Ensures proper handling of all forms of tender and coupons
• Packages customer purchases in an organized fashion
• Keeps work station and surrounding area clean, organized and well stocked
• Performs fixed activities as assigned by supervisor
• Follows all store and department policies and procedures
• Follows safety policies and procedures
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Customer service skills
• Genuine
• Honesty/Integrity
• Money handling skills
• Ability to multi-task

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• There is no required education or experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication).

CERTIFICATES, LICENSES, REGISTRATIONS

• This position has no required certifications, license, or registrations

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Risk of electrical shock
• Outdoor weather conditions from exterior doors
• Chemicals while cleaning

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location