Accounts Receivable Coordinator

Genuine-Parts-Company; Duluth (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Genuine-Parts-Company is seeking a Payment Application Coordinator in Duluth, GA. This role involves managing workloads, troubleshooting issues, and supporting customer service initiatives.

The ideal candidate will have 2+ years experience in Accounts Receivable, alongside excellent organizational and communication skills. A Bachelor's degree and experience with PeopleSoft are preferred. Join our team to improve processes and ensure exceptional service to both internal and external customers.

Qualifications

• Experience leading a team or project.
• Processes documentation and training experience.
• Customer service focused with conflict management skills.

Responsibilities

• Manage payment application processes including outreach and account maintenance.
• Create reporting and workload documents for team assignments.
• Document processes and provide training for team members.

Skills

2+ years of experience in Accounts Receivable

Excellent analytical and data analysis skills

Strong communication and relationship-building skills

Excellent organizational skills and attention to detail

Education

Bachelor’s degree preferred

Tools

PeopleSoft

Excel

Job description

SummaryPayment Application Coordinator provides support to a team, by managing workload assignments, troubleshooting technical issues, handling customer escalations, onboarding or remedial training, initiating or supporting continuous improvement projects, and creating or maintaining process documentation.ResponsibilitiesCreates reporting and workload documents for team assignments (PeopleSoft, ServiceNow, etc.)Manages payment application processes including customer outreach, level 2+ research requests, account maintenance, other accounting, and administrative tasksResponsible for documenting processes and training new team membersResponsible for documenting errors and providing remedial training for existing team membersResponsible for quality assurance, including auditing of sample data and any training or continuous improvement recommendationMake customer service a priority for both internal and external customers (Support Inquiry/Research Specialists)Experience2+ years of experience in Accounts ReceivableExperience leading a team or projectAdvanced working knowledge of ExcelProcesses documentation and training experienceStrong analytical and data analysisExcellent organizational skills and attention to detailExcellent communication and relationship-building skillsCustomer service focusedConflict management skillsAbility to manage multiple tasks concurrentlyStrong organizational and follow-up skillsResults drivenContinuous improvement or technical support experience preferredPeopleSoft experience preferredEducationBachelor’s degree preferredNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.