The Accounts Payable Supervisor is responsible for day-to-day operations and leading the Expense Payables Team to ensure KPI’s, daily production, and processes are maintained.Supervises, trains, develops and motivates Expense Payables team of Coordinators & SpecialistsEnsures all expense invoices and service now tickets are processed within defined service level agreements and according to departmental guidelines/proceduresEnsures integrity and compliance of all company guidelines and departmental procedures by reviewing daily productivity/KPI reporting and audit results of monthly reports, error logs, etc.Responsible for conducting regular one on one sessions with Coordinators & Specialists to review KPI’s and errors monthly. This review will determine the need for additional training or corrective actionPerforms general supervisory duties including interviewing, ensuring new employees are properly trained, conducting new employee & performance evaluations, coaching, coding/approving timesheets, and handling employee relations issuesProvides direction regarding meeting and exceeding departmental goalsEvaluates current processes and makes recommendations for process efficiencies/improvementsResponsible for preparing daily and monthly departmental reportingConducts group training to further educate specialists in their job responsibilitiesManages overtime requirements by determining when overtime is necessary and ensures supervisory coverageResponsible for ensuring all month-end requirements are met for A/P Close deadlineResearches, responds, and resolves 2nd level inquiries from subsidiariesResponsible for monitoring ServiceNow items in all Expense Payables Group queues to ensure SLA is metResearch, troubleshoot, and resolve issues & Service Now tickets for Expense Payables DepartmentResponds to inquiries and provides excellent customer service to location personnelAssists with managing Cognizant relationship, questions, and trainingAssists internal/external auditors and provides information as requiredTroubleshoots computer/software problems and works as a liaison to IT personnelAdditional tasks and projects as assigned by ManagementQualifications:PeopleSoft experience preferred2+ years Supervisory experienceA firm understanding of basic AP and Accounting PrinciplesExcellent research and resolution skillsStrong math aptitude and analytical abilityProcess Improvement SkillsExceptional oral and written communication & customer service skillsExcellent organizational skills and attention to detailAbility to work on multiple assignments with competing prioritiesSelf-starter, able to work in fast paced environmentStrong work ethic and self-motivation skillsTeam PlayerPositive AttitudeConflict Management SkillsStrong PC/Excel KnowledgeNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.