Accounts Receivalbe and Collections

Servpro Industries, LLC; Powder Springs (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Job summary

SERVPRO Franchise is seeking an Accounts Receivable and Collections Specialist to reach out to customers for invoice collections and resolve billing issues. You will interact with customers, insurance adjusters, vendors, and subcontractors to reduce outstanding receivables and maintain accurate records.

You will handle payments, update ledgers, manage disputes, and ensure timely reporting. A background-friendly, proactive, and detail-oriented candidate with strong Microsoft Office skills will

Qualifications

• 1+ years of high volume collections experience.
• Moderate/Advanced experience with Microsoft Office.
• Willing to pass a background check.

Responsibilities

• Calling customers to obtain payments.
• Posting customer payments by recording checks, and credit card transactions.
• Updating receivables by totaling unpaid invoices.
• Maintaining records of invoices, debits, and credits.
• Resolving collections by examining customer payment plans and payment history.
• Keeping organized and detailed documentation of all correspondence with customers.
• Handling customer disputes in regards to payments or invoicing.
• Handling all Liens and documentation of such records.
• Reporting monthly statements.
• Available to work one Saturday per month (in addition to regular schedule).

Skills

High volume collections

Excellent communication

Tools

Microsoft Office

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

We are looking for an Accounts Receivable and Collections Specialist. This person will be responsible for reaching out to customers collecting on unpaid invoices. You will be working directly with our customers, insurance adjusters, vendors and subcontractors. You will be responsible for all aspects of collections and resolving customer billing problems to reduce the number of outstanding accounts receivables.

Responsibilities:

• Calling customers to obtain payments
• Posting customer payments by recording checks, and credit card transactions
• Updating receivables by totaling unpaid invoices
• Maintaining records of invoices, debits, and credits
• Resolving collections by examining customer payment plans and payment history
• Keeping organized and detailed documentation of all correspondence with customers
• Handling customer disputes in regards to payments or invoicing
• Handling all Liens and documentation of such records
• Reporting monthly statements
• Available to work one Saturday per month (in addition to regular schedule)

Qualifications:

• 1+ years of high volume collections experience
• Moderate/Advanced experience with Microsoft Office
• Willing to pass a background check

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.