Accounts Receivable Specialist

IICRC; Monticello (MN); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Kavira Health Benefit

HSA (if enrolled in health insurance)

Dental insurance

Retirement Plan

Free Life Insurance coverage

Short term disability

Accident Insurance

Critical Care Insurance

Employee Resource Group

Job summary

SERVPRO is seeking an Accounts Receivable Specialist to manage customer payments, maintain accurate financial records, and ensure timely billing and cash flow. This full-time, hourly role requires attention to detail and strong communication with customers and internal teams.

Responsibilities include invoicing, collections at 30/60/90 days, responding to billing questions, preparing aging reports, and supporting month-end close.

Qualifications

• 3-5 years collection experience.
• Experience working in call center.
• Advanced Excel knowledge and ability to create and review complex spreadsheets.

Responsibilities

• Generate and send invoices to customers accurately and on time.
• Provide accounts receivable, credit and collections support, collection efforts on 30/60/90 past due accounts.
• Provide legal support on special collections involving travel to site or court appearance as required.
• Respond to billing questions and issues raised by customers, sales team, and management.
• Prepare aging reports and assist with financial reporting.
• Resolve billing issues and customer inquiries.
• Collaborate with sales and customer service teams to resolve payment issues.
• Assist with month-end closing processes.
• Ensure compliance with company policies and accounting standards.
• High attention to detail

Skills

Attention to detail

Customer service

Communication

Education

High school diploma/GED

College degree preferred

Tools

Excel

Job description

Summary

The Accounts Receivable Specialist is responsible for managing and collecting outstanding customer payments, maintaining accurate financial records, and ensuring timely billing and cash flow for the organization.

Position Type: Full-time

Status: Hourly

Primary Responsibilities

• Generate and send invoices to customers accurately and on time


• Provide accounts receivable, credit and collections support, collection efforts on 30/60/90 past due accounts


• Provide legal support on special collections involving travel to site or court appearance as required


• Promptly and accurately respond to billing questions and issues raised by the customers, sales team, and management


• Provides external reporting and responds to questions and inquiries from all departments. Works closely with the respective parties to ensure all relevant information is communicated, assist with identifying problems and offer suggestions for improvements


• Monitor accounts to identify outstanding balances


• Follow up with customers on overdue payments via phone, email and written correspondence


• Apply payments to customer accounts and reconcile discrepancies


• Maintain accurate records of all receivable transactions


• Prepare aging reports and assist with financial reporting


• Resolve billing issues and customer inquiries


• Collaborate with sales and customer service teams to resolve payment issues


• Assist with month-end closing processes


• Ensure compliance with company policies and accounting standards


• High attention to detail

Education And Experience Requirements

• High school diploma/GED, college degree preferred


• 3-5 years collection experience


• Experience working in call center


• Advanced Excel knowledge and ability to create and review complex spreadsheets

Normal Working Hours, Additional Working Hours, And Travel Requirements

This is a full-time, Hourly position. Working hours vary between 8:00 a.m. and 5:00 p.m., Monday–Friday, with a 40 hours per week minimum.

Benefits Available

• Paid Time Off


• Paid Holidays


• Health Insurance


• Kavira Health Benefit


• HSA (if enrolled in health insurance)


• Dental insurance


• Retirement Plan


• Free Life Insurance coverage


• Short term disability


• Accident Insurance


• Critical Care Insurance


• Employee Resource Group

Compensation: $28.00 - $34.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.