AR Assistant
Position Summary:
The AR Assistant is responsible for the collection of Cash on Delivery and Credit accounts and assisting customers with account inquiries.
$18-20 an hour DOE. 730 AM - 430 PM schedule.
Key Duties and Responsibilities
- Collection of all unpaid Cash on Delivery accounts
- Collection of all dealer billings for Cash on Delivery accounts
- Handle all disputes, warranty and pricing
- Answer incoming customer calls, including backup if someone is off
- Manage billing mailbox regularly
- Manage Sibi Accounts in Billtrust
- Responsible for 1-3 hours or more of order release daily
- Assist Commercial Department with job account emails/account set up and processing lien releases/waivers as needed
- AZ 5000 knowledge
- Trade references
- AIA filing experience
- Experience with joint check waivers
- Business/customer updates (i.e. remit address change, bank remit change)
Critical Knowledge and Skills
- Effective business writing and professional communication skills
- Basic math skills required
- Good judgment and decision-making
- Basic computer skills and ability to learn company systems
- Proficient using Microsoft Excel, Word, and Outlook
Education and Experience
- High School Diploma or equivalent
- 1-2 years’ previous experience preferred in Credit or Accounts Receivable