Accounts Receivable Technician

Acadia Insurance (a Berkley Company); Westbrook (ME); Sur place; USD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision, life, and 401k

Disability and wellness benefits

Paid time off and profit-sharing

Résumé du poste

Acadia Insurance, a Berkley Company, seeks an AR specialist to manage portions of premium accounts receivable, including billing, collections and reconciliations. You will post cash receipts, review statements, and respond to insured and agent inquiries across multiple states.

The role requires strong Excel skills, excellent analytical ability, and effective written and verbal communication. A related degree is preferred; base compensation and benefits support a full-time schedule.

Qualifications

• High school diploma required.
• 3+ years of job-related experience in receivables.
• Strong knowledge of Microsoft Excel.
• Insurance industry knowledge is a plus.
• Excellent analytical skills, able to research and resolve issues quickly and independently.
• Ability to effectively communicate both in writing and verbally externally.

Responsabilités

• Bill and manage accounts receivable duties including billing, collecting, reviewing, researching and reconciling.
• Post cash receipts and maintain EFT/ACH setup.
• Review customer statements, audits, cancellations, and final notices across multiple states.
• Respond to insured, agent and underwriting inquiries and/or complaints in writing or verbally.
• Maintain orderly files and reports for agency and direct bill information.

Connaissances

Receivables

Customer service

Excel

Communication

Analytical skills

Insurance knowledge

Formation

Bachelor's degree in Accounting or Business

Description du poste

Company Details

Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.

Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.

At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.

Company URL: https://www.acadiainsurance.com/

Responsibilities

Responsible for performing accounting and customer service duties for a portion of Acadia’s premium accounts receivable. Such duties include, but are not limited to, billing, collecting, reviewing, researching and reconciling.

• Learn to inquire on, and enter data into, accounts receivable systems and also enter data into any other systems as requested.
• Post cash receipts.
• Review and verify customer account statements, including audits, cancellations, rescinded items and final notices. Be proficient in the requirements of any and all states.
• Assist in maintaining information for policies/accounts paid via Electronic Fund Transfer.
• Respond to insured, agent and underwriting inquiries and/or complaints either in written or oral form.
• Maintain orderly, well documented files and reports for both agency and direct bill information.
• Handle all print notices to customers.
• Ensure timely and accurate: collections of payments, daily reconciliations of cash; daily reviews of the Lockbox file; setup requests for EFT/ACH transactions, and “Insufficient Funds” payments.
• Bill and review past due audits and earned premium on cancelled/expired policies. Monitor and report on premiums over 90 days past due.
• Review and process requests for premium refunds and commission adjustments.
• Recommend payment arrangements in consultation with a supervisor and/or manager
• Refer appropriate past due accounts to a supervisor and/or manager for possible transfer to collection agencies. Assist in monitoring and reporting on collection agency activities.
• Participate in system testing and implementation efforts.
• Perform other duties as requested by a supervisor and/or manager

Qualifications

• High school diploma required
• Bachelor’s degree in Accounting or Business is a plus
• 3+ years of job-related experience in receivables
• Strong customer service skills
• Strong knowledge of Microsoft Excel
• Insurance industry knowledge is a plus
• Excellent analytical skills, able to research and resolve issues quickly and independently
• Ability to effectively communicate both in writing and verbally internally and externally
• Ability to effectively work in a fast-paced environment with competing demands on resources, time and priorities

The Company is an equal employment opportunity employer.

Additional Company Details

We do not accept unsolicited resumes from third party recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:

• Base Salary Range: $50k-$60k
• Eligible to participate in annual discretionary bonus
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role