Accounts Receivable Specialist (Online Billing)

raymondwestnorth; Cypress (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Holiday pay

Job summary

Raymond West is seeking an assertive Accounts Receivable Specialist to build relationships with customers and resolve past due balances. You will manage online billing, input invoices, and follow up to ensure timely payments, while coordinating with multiple departments to remove billing obstacles.

The role requires strong written and verbal communication, high organization, and the ability to handle 35–50 daily calls/emails. This is an on-site position in Cypress, CA.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational/time management abilities.
• Proficient in Microsoft Office Suite and ERP systems.
• Must understand Accounts Receivable processes.
• Capable of handling 35–50 calls/emails per day.
• Willing to work off-hours as needed.

Responsibilities

• Input invoices into designated customer systems for online billing within 48 hours.
• Follow up with customers to ensure online billing requirements are met for timely payment.
• Communicate requirements to departments to resolve payment issues.
• Rectify issues so billing complies with customer portals.
• Contact customers by phone or email for purchase orders to invoice open work orders.
• Maintain client billing database and related support files.

Skills

Excellent written and verbal

Organizational/time management

High volume calls/emails

Reading & interpreting documents

Professional assertiveness

Record keeping & filing

Education

1-year related experience or training

Tools

Microsoft Office Suite

ERP systems

Job description

Raymond West is looking for an assertive Accounts Receivable Specialist to join our team! This role establishes professional working relationships with customers to facilitate timely resolution of past due account balances. Notifies or locates customers with delinquent accounts

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.

Online Billing

• Input invoices into designated customer systems for online billing to customers within 48 hours.
• Follow-up with customers to ensure all online billing requirements are met for timely and proper payment of invoices.
• Communicate to various departments any requirements that are obstacles for timely and proper payment of invoices.
• Assist departments in rectifying issues so online billing complies with customer invoice portals.
• Contact customers by telephone or email for purchase orders as needed to invoice open work orders.
• Responsible for updating and maintaining client billing database and other support files
• Initiate appropriate follow-up action.
• Perform other specific duties and projects as assigned by manager.

Required Skills/Abilities:

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Must have a full understanding of the Accounts Receivable process.
• Must have strong reconciliation skills.
• Must be able to manage a high volume of customer calls daily & e-mails (35-50 calls/e-mails per day)
• Must be able to follow the documented Collection Process with minimal supervision.
• Ability to manage time efficiently.
• Ability to be assertive and professional.
• Ability to maintain records and files in an organized manner
• Able to operate a calculator.
• Familiarity with clerical practices, office procedures and automated equipment.
• Ability to perform computations with reasonable speed and accuracy.
• Present a clean, neat appearance, mature and responsible.
• Maintain an organized and tidy work area.
• Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
• Motivated to continuous self-development and training.
• Self-confident and able to work with minimum supervision.
• Willing to comply with employee handbook.

Education/Experience:

Minimum Education and Experience: Determined by position

• 1-year minimum related experience and/or training; or equivalent combination of education and experience.

Travel Requirement:

• None

Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Position is desk bound and work is performed in an office
• Prolonged periods of sitting at a desk and working on a computer
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds

Pay Range:

• The hourly range for this position is $25.00 - $28.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

We are an equal opportunity employer and encourage all qualified people to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.