Accounts Receivable Specialist I

Summit Utilities, Inc.; Fort Smith (AR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Job summary

Summit Utilities, Inc. in Fort Smith, AR seeks an Accounts Receivable Specialist I to manage customer payments and AR processes. The role involves timely processing, reconciliations, and collaboration with Customer Service and Credit Management to resolve payment issues.

Applicants should have a High School diploma or GED and at least one year of AR experience, with familiarity in A/R and G/L entries and accounting software. Summit offers competitive pay and comprehensive benefits.

Qualifications

• Experience with accounts receivable and general ledger entries is preferred.
• Strong verbal and written communication with internal and external customers.
• Ability to multi-task and adapt to changing processes.

Responsibilities

• Administer the accounts receivable process for customer payments.
• Process payments daily and perform bank reconciliations.
• Assist with payment issues in coordination with Customer Service and Credit Management.
• Prepare monthly bank reconciliations and support audit requests.
• Ensure compliance with billing and collection requirements.

Skills

AR processing

Communication skills

Multitasking

A/R and G/L knowledge

Education

High School diploma or GED

Tools

Accounting software

Job description

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019-2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022-2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America's Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for an Accounts Receivable Specialist I (SGL1) in our Fort Smith, Arkansas.

POSITION SUMMARY

This position’s responsibilities include administering the Accounts Receivable process for handling all aspects of customer payments.

PRIMARY DUTIES AND RESPONSIBILITIES

• Timely processing of payments daily by scanning in the office and electronic file processing.
• Run reports and complete daily bank reconciliation.
• Assist Customer Service and Credit Management to resolve payment issues.
• Be adaptable to changing technology and eager to learn new processes.
• Complete Audit requests as needed.
• Complete and update documentation of processes.
• Manage Customer AR accounts by completing adjustments and reversals as needed.
• Prepare monthly bank account reconciliations.
• Perform daily, weekly, monthly, and yearly payments and reports for state agency assistance payments.
• Perform month-end closing procedures and meet required deadlines.
• Review, understand and ensure compliance with jurisdictional regulatory requirements for billing and collection activities.
• Research and process customer refunds weekly.
• Interact with Treasury to resolve banking and third-party payment issues.
• Research, test, and document issues. Recommend course of action and implement new procedures.
• Perform other duties as assigned.

EDUCATION AND WORK EXPERIENCE

• High School degree or General Equivalency Degree
• Minimum one year of customer credit and receivables experience

KNOWLEDGE, SKILLS, ABILITIES

• Experience with and understanding accounting program entries in A/R and G/L a plus.
• Possesses effective verbal and written communication skills with both internal and external "customers".
• Ability to multi-task and be adaptable in a constantly changing environment.
• Self-starter with the confidence to administer an accounts receivable process from start to finish.
• Must be comfortable working with all levels of employees and management personnel.
• Regulated utility accounting experience desired but not required.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.