Accounts Receivable Specialist I

Summit Utilities; Fort Smith (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Summit Utilities, Inc. in Fort Smith, Arkansas, is hiring an Accounts Receivable Specialist I (SGL1) to manage the AR process for customer payments.

The role involves processing payments, reconciling bank activity, supporting Customer Service and Credit Management, and ensuring regulatory compliance. The position requires a high school diploma and at least one year in credit and receivables, with strong Excel skills and attention to detail.

Qualifications

• High School degree or GED required.
• Minimum one year of customer credit and receivables experience preferred.
• Intermediate Excel skills required.
• Experience with accounting entries in A/R and G/L is a plus.

Responsibilities

• Timely processing of payments daily by scanning in the office and electronic file processing.
• Run reports and complete daily bank reconciliation.
• Assist Customer Service and Credit Management to resolve payment issues.
• Be adaptable to changing technology and eager to learn new processes.
• Complete Audit requests as needed.
• Complete and update documentation of processes.
• Manage Customer AR accounts by completing adjustments and reversals as needed.
• Prepare monthly bank account reconciliations.
• Perform daily, weekly, monthly, and yearly payments and reports for state agency assistance payments.
• Perform month-end closing procedures and meet required deadlines.
• Review, understand and ensure compliance with jurisdictional regulatory requirements for billing and collection activities.
• Research and process customer refunds weekly.
• Interact with Treasury to resolve banking and third-party payment issues.
• Research, test, and document issues. Recommend course of action and implement new procedures.
• Perform other duties as assigned.

Skills

Excel

A/R software

Education

High School degree or GED

Minimum one year of customer credit and receivables experience

Tools

Accounting system entries (A/R & G/L)

Job description

Summit Utilities

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (20192025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (20222025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America's Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026). Summit is a growing natural gas utility that's committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for an Accounts Receivable Specialist I (SGL1) in our Fort Smith, Arkansas.

POSITION SUMMARY

This position's responsibilities include administering the Accounts Receivable process for handling all aspects of customer payments.

PRIMARY DUTIES AND RESPONSIBILITIES

• Timely processing of payments daily by scanning in the office and electronic file processing.
• Run reports and complete daily bank reconciliation.
• Assist Customer Service and Credit Management to resolve payment issues.
• Be adaptable to changing technology and eager to learn new processes.
• Complete Audit requests as needed.
• Complete and update documentation of processes.
• Manage Customer AR accounts by completing adjustments and reversals as needed.
• Prepare monthly bank account reconciliations.
• Perform daily, weekly, monthly, and yearly payments and reports for state agency assistance payments.
• Perform month-end closing procedures and meet required deadlines.
• Review, understand and ensure compliance with jurisdictional regulatory requirements for billing and collection activities.
• Research and process customer refunds weekly.
• Interact with Treasury to resolve banking and third-party payment issues.
• Research, test, and document issues. Recommend course of action and implement new procedures.
• Perform other duties as assigned.

EDUCATION AND WORK EXPERIENCE

• High School degree or General Equivalency DegreeMinimum one year of customer credit and receivables experience

KNOWLEDGE, SKILLS, ABILITIES

• Intermediate level Excel skills required.
• Experience with and understanding accounting program entries in A/R and G/L a plus.
• Possesses effective verbal and written communication skills with both internal and external "customers."
• Ability to multi-task and be adaptable in a constantly changing environment.
• Self-starter with the confidence to administer an accounts receivable process from start to finish.
• Must be comfortable working with all levels of employees and management personnel.
• Regulated utility accounting experience desired but not required.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.