Accounts Receivable Specialist – Growth & Collaboration

GE Appliances; Louisville (KY); On-site; USD 26,000 - 30,000; Full time

Job summary

GE Appliances, a Haier company, is seeking an Accounts Receivable Representative in Louisville, KY to manage customer accounts and drive timely payments.

The role collaborates with Sales, Distribution, and Operations to resolve discrepancies, research unapplied cash, and maintain accurate ledgers using Excel. Ideal candidates have 3+ years in AR/Billing, strong communication, and an eye for detail; a bachelor's degree is preferred.

Qualifications

• Proficiency in Microsoft Excel, including the ability to create and analyze financial reports.
• Experience in Accounts Receivable, Billing, or Collections.
• Ability to work independently with strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent.
• Typically requires a minimum of 3 years of experience.

Responsibilities

• Works with customers regarding timely payment to minimize past due receivables.
• Collaborates with internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments.
• Determines next steps in the collection process when faced with a challenging situation, including escalation if needed.
• Develops and sustains cooperative relationships with internal and external customers and stakeholders through email and phone communication.
• Utilizes MS Excel for customer account research, statement creation, and account reconciliation.
• Researches unapplied cash and credits; reconciles with customer invoices or deductions.
• Understands customer billing requirements and follows process to ensure timely and accurate payments.
• Works with various departments to resolve customer disputes and underlying root cause issues.
• Reviews and releases orders adhering to established policies; engages Risk and Sales when limits are exceeded.
• Uses customer or 3rd party portals for research and resolution of past due invoices and deductions.

Skills

Independent worker

Organizational skills

Attention to detail

Communication skills

Education

High school diploma

Bachelor’s Degree in Finance, Accounting, Business Administration, or related field

Tools

Microsoft Excel

Job description

GE Appliances, a Haier company, is seeking an Accounts Receivable Representative in Louisville, KY to manage customer accounts and drive timely payments.

The role collaborates with Sales, Distribution, and Operations to resolve discrepancies, research unapplied cash, and maintain accurate ledgers using Excel. Ideal candidates have 3+ years in AR/Billing, strong communication, and an eye for detail; a bachelor's degree is preferred.