Accounts Receivable Specialist — Growth & Benefits

Vivie; Alexandria (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Employer-matched retirement

Pay-on-demand

Health and wellbeing benefits

PTO and paid holidays

Career growth with scholarships,培训

Modern technology

Job summary

Vivie is hiring an Accounts Receivable Specialist to oversee billing, claims processing, and collections across Vivie communities. The role focuses on accuracy, compliance, and strong customer service to optimize cash flow and reduce outstanding balances.

You’ll use clinical and billing software to manage admissions, charges, and refunds, while coordinating with communities and revenue systems to maintain clean AR metrics. This is a non-exempt, full-time position in the Finance department.

Qualifications

• Two years’ experience in accounts receivable.
• Experience in senior housing accounts receivable preferred.
• Proficiency in long-term care billing software (PointClickCare preferred).
• Intermediate skills in Microsoft Office, with an emphasis on Excel.

Responsibilities

• Manage Billing & Accounts Receivable Process - Utilize clinical and billing software to process admissions, census changes, ancillary charges, refunds, and billing. Maintain workflow accuracy between individual communities and the revenue system.
• Ensure Accurate Claims & Collections - Process and file Medicare, Medicaid, insurance, and private pay claims on behalf of Vivie communities. Follow up promptly on denied or returned claims, ensuring timely resolution to prevent revenue loss.
• Monitor & Reconcile Accounts - Review aging reports, investigate outstanding balances, and reconcile over/short payments from all pay sources. Track and report revenue cycles to meet and maintain individual community AR goals while ensuring compliance with state and federal regulations.
• Provide Expert Support - Serve as a resource for community staff, clinical teams, and administration, offering guidance on accounts receivable processes and best practices. Assist in leading collection activities for housing communities. Communiciate with residents and responsible parties for billing inquiries. Resolve account discrepancies and provide information on available financial options.
• Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

Skills

Accounts Receivable

Billing

Customer Service

Compliance

Education

High school diploma or equivalent

Tools

PointClickCare

Microsoft Excel

MS Office

Job description

Vivie is hiring an Accounts Receivable Specialist to oversee billing, claims processing, and collections across Vivie communities. The role focuses on accuracy, compliance, and strong customer service to optimize cash flow and reduce outstanding balances.

You’ll use clinical and billing software to manage admissions, charges, and refunds, while coordinating with communities and revenue systems to maintain clean AR metrics. This is a non-exempt, full-time position in the Finance department.