Accounts Receivable Specialist | Great Benefits & Growth

BW Fusion; Fort Wayne (IN); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Comprehensive Medical Benefits

Disability, Accident, Critical Illness

Company-Paid Life Insurance

401(k) with Company Match

PTO & Paid Holidays

Maternity Leave

Job summary

BW Fusion is seeking an Accounts Receivable Analyst to join our Finance team in Fort Wayne, IN. The role ensures accurate billing, timely collections, and precise cash application, supporting financial health across departments.

You will collaborate with Sales and Operations, manage customer accounts, and maintain documentation while delivering exceptional service to customers and internal teams.

Qualifications

• 2–4 years of experience in Accounts Receivable, billing, or collections.
• Intermediate proficiency in Microsoft Excel.
• Strong attention to detail and organizational skills.
• Strong analytical, reconciliation, and problem-solving skills.
• Clear and professional communication suitable for collections and internal coordination.

Responsibilities

• Prepare and issue accurate and timely customer invoices in accordance with contractual terms.
• Review billing data for completeness and accuracy; coordinate with internal teams to resolve discrepancies.
• Maintain customer account information to support accurate billing and collections.
• Assist in monitoring invoice delivery and follow up as needed to confirm receipt.
• Support evaluation of credit risk for new and existing customer accounts.
• Conduct routine collection activities to support timely payment of outstanding invoices.
• Communicate with customers via phone and email regarding past due balances.
• Research and assist in resolving payment disputes, short payments, and unapplied cash.
• Escalate delinquent accounts to the AR Manager as appropriate.
• Maintain thorough documentation of collection communications and account status.
• Support analysis of collection performance and aging trends.
• Apply incoming payments accurately and in a timely manner.
• Research and resolve unidentified or misapplied payments.
• Assist with reconciling customer accounts and supporting AR subledger to GL reconciliations.
• Partner with Sales, Operations, and other departments to address billing and payment issues.
• Explain account balances and terms clearly to customers and internal stakeholders.

Skills

Accounts Receivable

Excel proficiency

Attention to detail

Analytical skills

Communication skills

Education

Bachelor's degree in Accounting/Finance

Tools

NetSuite ERP

Job description

BW Fusion is seeking an Accounts Receivable Analyst to join our Finance team in Fort Wayne, IN. The role ensures accurate billing, timely collections, and precise cash application, supporting financial health across departments.

You will collaborate with Sales and Operations, manage customer accounts, and maintain documentation while delivering exceptional service to customers and internal teams.