Accounts Receivable Specialist: Customer-Focused

001 Brown & Brown, Inc; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Paid time off

Holiday pay

Discount programs

Job summary

Brown & Brown, Inc. in Atlanta, GA seeks an Accounts Receivable Associate to join our growing team. The role performs timely accounting duties, posts daily cash deposits, and ensures accuracy of accounts.

You will interact with agents and underwriting to resolve discrepancies, and support vacation coverage across accounting functions. The position emphasizes confidentiality, strong MS Office proficiency, and a proactive, customer-focused approach to collections and misapplied funds.

Qualifications

• High School Diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Proficient with MS Office.
• Exceptional telephone demeanor and ability to maintain confidentiality.

Responsibilities

• Post daily cash deposits received via EPAY/ACH/Lockbox/Checks.
• Research and post misapplied/unapplied funds.
• Research and resolve credits on accounts and process refunds.
• Lead first outreach for past due/bad debt collections.
• Assist with DNOC/Cancellation processing and follow-ups.
• Communicate with agents/underwriting on discrepancies.
• Assist with day-to-day accounting issues with underwriting teams.
• Answer inquiries from agents regarding balances and resolve issues.
• Cross-train accounting functions to cover vacations or absences.

Skills

Exceptional telephone demeanor

Confidentiality

Education

High School Diploma or GED

1–3 months related experience

Tools

MS Office

Job description

Brown & Brown, Inc. in Atlanta, GA seeks an Accounts Receivable Associate to join our growing team. The role performs timely accounting duties, posts daily cash deposits, and ensures accuracy of accounts.

You will interact with agents and underwriting to resolve discrepancies, and support vacation coverage across accounting functions. The position emphasizes confidentiality, strong MS Office proficiency, and a proactive, customer-focused approach to collections and misapplied funds.