Accounts Receivable Specialist — Collections & Reconciliation

GE Appliances; Louisville (KY); On-site; USD 26,000 - 30,000; Full time

Job summary

GE Appliances, a Haier company, is hiring an Accounts Receivable Representative in Louisville, KY. You will manage customer accounts, drive timely payments, and partner with Sales, Distribution, and Operations to resolve issues.

The role requires foundational finance knowledge, up to 2 years’ experience in AR or customer service, and preferred bilingual Spanish ability. On-site forum facility; competitive hourly wages.

Qualifications

• Typically requires less than 2 years’ relevant experience, with vocational or technical education preferred.
• Bachelor’s Degree in Finance or Accounting.
• Previous Accounts Receivable and/or Customer Service experience.
• Bilingual in Spanish preferred.
• Proficiency in MS Access and Excel.

Responsibilities

• Works with customers to drive timely payments, minimize past-due balances, and maximize collections.
• Assesses challenging collection scenarios and determines appropriate next steps, including internal escalation when needed.
• Navigates customer and third-party web portals to research and resolve past-due invoices and deductions.
• Investigates unapplied cash and credits and reconciles them accurately against invoices and deductions.
• Reviews and releases orders in alignment with company policies, engaging Risk and Sales teams when limits are exceeded.
• Leverages MS Excel and Access to research customer accounts, generate statements, and perform detailed account reconciliations.
• Understands and adheres to customer-specific billing requirements to ensure accurate and timely payments.
• Partners with internal teams to resolve customer disputes and address underlying root causes.
• Collaborates cross-functionally with Sales, Distribution, Operations, and other teams to identify and resolve issues impacting payment.
• Builds and maintains strong, cooperative relationships with internal and external stakeholders through professional email and phone communication.
• Supports Order-to-Cash and other key business initiatives that drive operational excellence.

Skills

Professional Contribution

Problem Resolution

Communication & Influence

Theoretical Job Knowledge

Business Partnership

Controllership & Risk Management

Bilingual Spanish

Education

Bachelor’s Degree in Finance or Accounting

Experience in Accounts Receivable or Customer Service

Tools

MS Access

Excel

Job description

GE Appliances, a Haier company, is hiring an Accounts Receivable Representative in Louisville, KY. You will manage customer accounts, drive timely payments, and partner with Sales, Distribution, and Operations to resolve issues.

The role requires foundational finance knowledge, up to 2 years’ experience in AR or customer service, and preferred bilingual Spanish ability. On-site forum facility; competitive hourly wages.